exchangeform (PDF)

******AN EXCHANGE WILL NOT BE PROCESSED WITHOUT THE
EXCHANGE FORM BEING INCLUDED WITH THE RETURN, NO
EXEMPTIONS! IT WILL BE RETURNED TO YOU*******
Dear Customer

We want you to be completely satisfied with your purchase and we take great care to ensure items are described
and photographed as accurately as possible.

However if for any reason you are unhappy with your purchase you can return it to us in its original condition with
tags attached within 7 days of the date you received the item and we will gladly exchange the item for you* (note:
original delivery and return delivery costs, will still be payable by you the customer).
We highly recommend you have the return item / s sent back either registered post or express post as
they have tracking numbers and we wont be held responsible should the parcel go missing.

There is an exchange fee of $5 per item. Buyer pays all postage fees.

Please note we do not offer refunds under any circumstances.

Returns must be returned in original condition with tags attached.
Items not returned within 7 days, will be considered accepted by you.

Items returned after 7 days or that do not meet our returns policy will be sent back to you without exchange.

Should an item that you are returning been bought during a sale, if the exchange item is not on sale, you are
eligable only for a credit of the purchased item price amount towards your exchange.
If you would like to exchange an item please print a copy of the form below and indicate your requirements on it.

An exchange is subject to stock availability so please include an alternative as we may have sold out of your first
choice
WE DO NOT HOLD EXCHANGES EVEN IF ITS THE LAST ONE AVAILABLE, PLEASE DO NOT ASK.

Your replacement item must be of equal or greater value than the item you are returning and have a Buy It Now
price. DO NOT BID ON YOUR EXCHANGE.

You will be sent a Paypal invoice for any balance due on your exchange, postage and $5 for each returned item
which covers packing and handling fees upon reciept of your exchange.

Exchange Form
Full Name: _______________________________________________________________________
Full address: _____________________________________________________________________

Mobile number: __________________________________________________________________

Buyer user id: ____________________________________________________________________
Email address: ____________________________________________________________________

WE REQUIRE YOUR CURRENT PAYPAL EMAIL ADDRESS TO INVOICE YOUR EXCHANGE

Thank you for ordering from Womens Fashion Attire. We are sorry you found the item(s) unsuitable.
Please follow the steps below to return the item(s) to us.

•

Please return any unwanted items within 7 days of receipt

•

Returns are only accepted if unworn and in resalable condition with tags still attached

•

Returns and exchanges are sent back at your expense

To return an item

•

Complete the form and enclose it with the item(s) to be returned

•

Exchanges are processed once a week

•

Please post your return to
Womens Fashion Attire
P.O Box 8098,
Baulkham Hills, NSW, 2153

I am returning the item(s) stated below:

ITEM NUMBER:_______________ SIZE: ________ PRICE:$_________ COLOUR: _________
PURCHASED PRICE (EXCL POSTAGE):_________________________________________________

REASON:________________________________________________________________________

ITEM NUMBER:_______________ SIZE: ________ PRICE:$_________ COLOUR: _________

PURCHASED PRICE (EXCL POSTAGE):_________________________________________________

REASON:________________________________________________________________________

ITEM NUMBER:_______________ SIZE: ________ PRICE:$_________ COLOUR: _________

PURCHASED PRICE (EXCL POSTAGE):_________________________________________________

REASON:________________________________________________________________________

I would like them replaced with:

ITEM NUMBER:_______________ SIZE: ________ PRICE:$_________ COLOUR: _________
ITEM NUMBER:_______________ SIZE: ________ PRICE:$_________ COLOUR: _________

ITEM NUMBER:_______________ SIZE: ________ PRICE:$_________ COLOUR: _________

The buyer accepts all terms and conditions as stipulated on this exchange form.

Signed: _______________________________ Date:: _______________________________
*WE WOULD APPRECIATE YOU INCLUDING THE WHITE BAG YOUR ITEM CAME IN BACK WITH YOUR
EXCHANGE AND EXCHANGE FORM.*
THIS WILL HELP US IDENTIFY YOU QUICKER AND HAVE YOUR NEW ITEM DISPATCHED SOONER.

******AN EXCHANGE WILL NOT BE PROCESSED WITHOUT THE EXCHANGE FORM BEING INCLUDED
WITH THE RETURN, NO EXEMPTIONS! IT WILL BE RETURNED TO YOU*******