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PPI Complaints Are Set To Continue Surging Through12 (2) .pdf



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PPI complaints are set to continue surging
throughout the year 2012 and beyond, as
floods of claims from aggrieved customers
make their way to the complaints
departments of UK banks found guilty of
mis-selling the dubious insurance policies.

ppi claims

Despite the High Court ruling back in April 2011, it appears that
some banks are still trying to make the complaints process
unnecessarily difficult for their customers - and as Which? have
reported, banks are often rejecting PPI complaints altogether As a
result, a lot of dissatisfied claimants are taking their mis-sold PPI
claims to the Financial Ombudsman Service (FOS) or to a claims
management company (CMC)

Which? have also found that Barclays, the Co-operative bank,
Natwest and RBS (among others) are guilty (as of Dec 2011) of not
offering an online complaints service This is a real hindrance for
many consumers, and seems like another way for banks to make the
claims process more difficult than it has to be

Don't these banks realise they're antagonising the PPI situation (and
their customers' patience with them) more than they need to?
Fortunately there are some banks that provide online claims services
HSBC PPI complaints, for example, can be made online, and along
with Lloyds banking group and Santander (among others), they do
accept complaints made over the internet

The scale of PPI mis-selling is massive and customers have been
cheated out of thousands of pounds in most cases, so you'd think
the banks would be a bit more gracious in helping their customers
considering the facts of how a lot of the PPI was mis-sold For
instance, what is particularly grating is that banks should feel
particularly obliged to make amends for the shock some of their
unfortunate customers experienced when they needed to make use
of the policy (because they suffered an accident, contracted an
illness or lost their job) -especially since the majority of cases
resulted in the banks refusing them because they weren't eligible for
the policy in the first place

If a customer was under the age of 18 or over the age of 65 when
their PPI cover was sold to them alongside their loan, they are
victims of PPI mis-selling and should contact their bank for PPI
compensation - their premiums plus interest Maybe offered PPI on
an "Opt-out" rather than "Opt-in" basis when you made an
application for your credit card, or you were employed on a
temporary contract when you took out a mortgage - either of these
instances (and many more) could mean that the PPI was not
applicable to you and was fraudulently sold to you

The majority of banks in the UK have been caught up in the mis-sold
PPI scandal, and it is important to note that Lloyds, Barclays,
Alliance and Leicester and complaints (among others) must be
lodged to their respective complaints departments, with each
complaint making it clear when the policy was taken out, the policy
number and the reasons for why the consumer believes the PPI
policy was fraudulently mis-sold to them

Banks have set aside billions of pounds to pay for the expected
flood of PPI complaints (such is the extent of the debacle) and some
of that money could rightfully be yours - just make sure your facts are
straight, be confident and make a rightful claim to get back money
that was taken from you for no reason

It could mean thousands of pounds back in your pocket

ppi claims

ppi claims


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