Vehicle Damage Guide .pdf
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Auto/Light Truck Guide
Please capture all shots listed on this guide. Adjust camera resolution settings for a range between 1224x768
and 3296x2472 for appropriate size and faster upload. For mobile phones with a 5+ MP camera, select “large”
when choosing file size. Please upload your files at www.onsourceonline.com within 3 hours of capture.
TIP – Take more photos than you need so you are sure to capture at least one clear shot of each of the
required photos. Only upload your best photo for each of the required shots to the OnSource portal.
Driver Door (options)
Clear VIN Tag
10 Forbes Road 405W • Braintree, MA
IMPORTANT - Capture & upload legible images of the VIN Tag
and Dashboard VIN. The VIN Tag is located inside the driver’s
door. If there is more than 1 sticker present, look for the word
“VIN” on the sticker. Upload only one clear photo of each.
TIP - Some vehicles may be locked or out of power and access to
interior, engine, odometer, and VIN may not be available. If any
photos are unattainable, please capture a “best available” photo in
its place (for example, pictures of interiors thru the windows) and
provide a reason for this in the comments section when uploading.
Auto/Light Truck Damage Guide
Vehicle Damage Shots – Example of Front-End Damage
Look for damage all over the vehicle. For each damage area please capture an overview shot of the
damage and close up shots of each damaged part. Take photos from different angles, from
underneath and behind damage if possible. Follow the “line of impact”, capturing photos of the
damaged panel as well as the two adjacent panels.
BASE DAMAGE PHOTOS
Damage Angle #1
Damage Angle #2
Damage Angle #3
Damage Angle #4
ADJACENT AREA DAMAGE PHOTOS
Damage Angle #5
Damage – Under
Damage Angle #6
Damage – Behind
REQUIRED TAPE MEASURE PHOTOS
Tape Measure (1)
Please take 2 photos with a TAPE MEASURE (with
the 0-inch end on the ground) for each impact point,
held straight and positioned in the center of the
damage area. (1) Take an overview photo first
showing the tape measure, held vertically, from the
ground to above impact, and – without moving the
tape measure – (2) a close-up photo with the tape
measure markings visible at the point of impact.
1 0 Fo r be s R o ad 4 0 5W • Br aint r ee, MA
Tape Measure (2)
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