Res4CL .pdf

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Title: Microsoft Word - AbeardResume.docx
Author: Amber Beard

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Amber  C  Beard  

I  am  an  ambitious  professional  with  over  a  decades  worth  of  office  and  leadership  skills  under  
my  belt.  My  educational  background  is  in  Leadership  and  Social  Media.  My  most  recent  
professional  positions  were  in  Quality  Control  and  Compliance,  which  demonstrates  my  
attention  to  detail  and  knack  for  ensuring  proficiency.  In  addition,  I  have  spent  countless  hours  
volunteering  for  friends  and  new  business  owners  creating  resumes,  coaching,  designing  
advertisements,  marketing,  managing  social  media,  creating  budgets,  and  doing  photography.  I  
have  been  called  a  "ʺjack  of  all  trades"ʺ  on  many  occasions.  

Microsoft  Office  
Over  a  decade  of  experience  working  with  various  versions  of  Microsoft  
Office  including  MS  Office  2000,  2003,  2007,  2010,  and  2011  for  Mac  OS.  I  
am  proficient  in  MS  Word,  Excel,  Publisher,  Power  Point,  Outlook  and  



Craigslist  Ad  design,  Ad  placement,  and  Account  Management  
Over  5  years  of  experience  working  with  Craigslist  creating  and  
managing  ads  for  personal  and  professional  purposes.    







Social  Media  Managing  and  Marketing  
Over  5  years  of  experience  in  managing  personal  and  professional  
social  media  accounts  on  a  variety  of  platforms  including,  but  not  
limited  to,  Youtube,  Twitter,  Facebook,  Foursquare,  Yammer,  
LinkedIn,  Instagram,  Pinterest,  and  Google+.  Also  educated  on  
social  media  auditing  and  use  of  auditing  tools.    
Corporate  email,  Multi-­‐‑Line  Phone    
Over  5  years  of  experience  working  with  multi-­‐‑line  phone  
systems,  transferring  calls,  and  managing  voicemail  as  well  as  
managing  corporate  email  (opening,  responding,  forwarding,  
flagging,  email  etiquette,  etc.)    
Computer  software  
I  have  experience  using  a  multitude  of  different  software.  Most  
recently,  Encompass  and  MATT.  I  adapt  easily  to  changes  in  
software  and  can  self  learn  many.    


BS, Integrated Leadership Studies, expected December 2013


Certificate, Social Media, expected December 2013

-­‐ Transferred, General, 2011

Paralegal Studies, 2004

Quality Control Specialist, Top Flite Financial
Williamston, MI


Used electronic and hard file information to verify accuracy of mortgage loan file by following standard
policies and procedures. Documented missing information, analyzed information regarding customer’s
identity, employer, and subject property; verify accuracy and consistency in specifications on documents,
answer questions regarding quality control and compliance. Ran fraud reports and verified submissions in
compliance with State, Federal, and TFF's regulations. As of January 2013, trained new employees in Quality
Control and planned and conducted weekly meetings.
Newborn Photographer, Our 365
Lansing, MI


Captured exceptional photographs in a hospital environment, established rapport with new moms and
families, sold Our 365 products and entered customer information into online database in order to submit
sale. I also complied with hospital patient privacy, HIPAA, security, sanitation and infection control
Assistant, MSHDA, State of Michigan

2/22/2011 — 10/12/2012

Lansing, MI
Handled multifaceted clerical tasks such as typing, proofreading, scheduling meetings, and sorting mail.
Attended monitoring visits to monitor NSP grantee’s compliance with MSHDA & HUD regulations by
reviewing files and documents. Produced spreadsheets using Microsoft Excel; prepared closeout letters using
Microsoft Word. Served as a representative for the Community Development Division in MSHDA’s Social
Media Group. Assisted with the review of MSHDA’s development portfolio audit submissions. Assisted
Compliance Specialist with closing backlog of CDBG grants. Used OPAL on a daily basis to access grantee
Administrative Assistant, Layton & Richardson, P.C.

11/24/2008 — 1/4/2009

East Lansing, MI
Performed various office duties such as filing, mailing, copying, faxing, bookkeeping, as well as delivering
payroll. Also did data entry and used a multi-line phone system. Used Microsoft Office, Excel, Publisher, and
Word to produce spreadsheets, engagement letters, brochures, etc. Filed and retrieved documents, records,
and reports and maintained confidential information. Opened, sorted, and distributed incoming
correspondence, including faxes and mail.
Sales Agent/Quality Assurance Specialist, Evolve Tele-Services


East Lansing, MI
Promoted to Quality Assurance in March of 2008. Monitored conformance of sales agent with QA standards.
produced disciplinary actions, used Microsoft Word and Excel as well as online database in order to locate calls
and complete tasks. As a sales agent, answered incoming calls and gave a sales presentation to customers,
closed sale.

Member, Gateway Community Services Board of Directors, Lansing MI

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