Original filename: Res4CL.pdf
Title: Microsoft Word - AbeardResume.docx
Author: Amber Beard
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Amber C Beard
I am an ambitious professional with over a decades worth of office and leadership skills under
my belt. My educational background is in Leadership and Social Media. My most recent
professional positions were in Quality Control and Compliance, which demonstrates my
attention to detail and knack for ensuring proficiency. In addition, I have spent countless hours
volunteering for friends and new business owners creating resumes, coaching, designing
advertisements, marketing, managing social media, creating budgets, and doing photography. I
have been called a "ʺjack of all trades"ʺ on many occasions.
Over a decade of experience working with various versions of Microsoft
Office including MS Office 2000, 2003, 2007, 2010, and 2011 for Mac OS. I
am proficient in MS Word, Excel, Publisher, Power Point, Outlook and
Craigslist Ad design, Ad placement, and Account Management
Over 5 years of experience working with Craigslist creating and
managing ads for personal and professional purposes.
Social Media Managing and Marketing
Over 5 years of experience in managing personal and professional
social media accounts on a variety of platforms including, but not
limited to, Youtube, Twitter, Facebook, Foursquare, Yammer,
LinkedIn, Instagram, Pinterest, and Google+. Also educated on
social media auditing and use of auditing tools.
Corporate email, Multi-‐‑Line Phone
Over 5 years of experience working with multi-‐‑line phone
systems, transferring calls, and managing voicemail as well as
managing corporate email (opening, responding, forwarding,
flagging, email etiquette, etc.)
I have experience using a multitude of different software. Most
recently, Encompass and MATT. I adapt easily to changes in
software and can self learn many.
AMBER C. BEARD
CENTRAL MICHIGAN UNIVERSITY
BS, Integrated Leadership Studies, expected December 2013
Certificate, Social Media, expected December 2013
LANSING COMMUNITY COLLEGE
-‐ Transferred, General, 2011
Paralegal Studies, 2004
Quality Control Specialist, Top Flite Financial
Used electronic and hard file information to verify accuracy of mortgage loan file by following standard
policies and procedures. Documented missing information, analyzed information regarding customer’s
identity, employer, and subject property; verify accuracy and consistency in specifications on documents,
answer questions regarding quality control and compliance. Ran fraud reports and verified submissions in
compliance with State, Federal, and TFF's regulations. As of January 2013, trained new employees in Quality
Control and planned and conducted weekly meetings.
Newborn Photographer, Our 365
Captured exceptional photographs in a hospital environment, established rapport with new moms and
families, sold Our 365 products and entered customer information into online database in order to submit
sale. I also complied with hospital patient privacy, HIPAA, security, sanitation and infection control
Assistant, MSHDA, State of Michigan
2/22/2011 — 10/12/2012
Handled multifaceted clerical tasks such as typing, proofreading, scheduling meetings, and sorting mail.
Attended monitoring visits to monitor NSP grantee’s compliance with MSHDA & HUD regulations by
reviewing files and documents. Produced spreadsheets using Microsoft Excel; prepared closeout letters using
Microsoft Word. Served as a representative for the Community Development Division in MSHDA’s Social
Media Group. Assisted with the review of MSHDA’s development portfolio audit submissions. Assisted
Compliance Specialist with closing backlog of CDBG grants. Used OPAL on a daily basis to access grantee
Administrative Assistant, Layton & Richardson, P.C.
11/24/2008 — 1/4/2009
East Lansing, MI
Performed various office duties such as filing, mailing, copying, faxing, bookkeeping, as well as delivering
payroll. Also did data entry and used a multi-line phone system. Used Microsoft Office, Excel, Publisher, and
Word to produce spreadsheets, engagement letters, brochures, etc. Filed and retrieved documents, records,
and reports and maintained confidential information. Opened, sorted, and distributed incoming
correspondence, including faxes and mail.
Sales Agent/Quality Assurance Specialist, Evolve Tele-Services
East Lansing, MI
Promoted to Quality Assurance in March of 2008. Monitored conformance of sales agent with QA standards.
produced disciplinary actions, used Microsoft Word and Excel as well as online database in order to locate calls
and complete tasks. As a sales agent, answered incoming calls and gave a sales presentation to customers,
Member, Gateway Community Services Board of Directors, Lansing MI
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