Hail Damage Guide .pdf
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Auto/Light Truck Guide
Please capture all shots listed on this guide. Adjust camera resolution settings for a range between 1224x768
and 3296x2472 for appropriate size and faster upload. For mobile phones with a 5+ MP camera, select “large”
when choosing file size. Please upload your files at www.onsourceonline.com within 3 hours of capture.
TIP – Take more photos than you need so you are sure to capture at least one clear shot of each of the
required photos. Only upload your best photo for each of the required shots to the OnSource portal.
Exterior Photos – for all 4 corner views, capture the full vehicle in photos
1
2
Front
4
3
Corner 1
6
Corner 2
8
7
Corner 3
Corner 4
9
Tire Tread
Rear/Make Model
5
10
Engine Bay
Roof
Open Trunk
Interior Photos
11
Controls/Dash
12
Driver Door (options)
VIN/Identification
16
Clear VIN Tag
14
13
17
Dashboard VIN
10 Forbes Road 405W • Braintree, MA
Odometer
15
Front Seats
Back Seats
IMPORTANT - Capture & upload legible images of the VIN Tag
and Dashboard VIN. The VIN Tag is located inside the driver’s
door. If there is more than 1 sticker present, look for the word
“VIN” on the sticker. Upload only one clear photo of each.
TIP - Some vehicles may be locked or out of power and access to
interior, engine, odometer, and VIN may not be available. If any
photos are unattainable, please capture a “best available” photo in
its place (for example, pictures of interiors thru the windows) and
provide a reason for this in the comments section when uploading.
02364
•
855·220·3590
•
OnSourceOnline.com
Hail Damage Guide
Hail Damage Photos
Use the attached grid page to document hail damage. For each damaged panel of the vehicle (hood,
roof, quarter panels), hold the grid sheet (attached to a clipboard) at an angle to the panel with one
hand and – while using light to reflect the grid sheet – take photos of the grid’s reflection. Take
several photos of each damaged panel. If there is hail damage, the lines in the photos will appear
wavy. Please estimate the number of hail dimples and the relative size of the dimples for each panel.
EXAMPLES OF HOW TO USE THE HAIL DAMAGE GRID
Grid Sheet Example #1
Grid Sheet Example #3
Grid Sheet Example #2
Grid Sheet Example #4
Grid Sheet Example #5
HAIL DAMAGE CHECKLIST
Photos with grid sheet for each hail damaged panel
Estimated size of hail dimples for each panel
Estimated number of hail dimples per panel
1 0 Fo r be s R o ad 4 0 5W • Br aint r ee, MA
02364
•
855·220·3590
•
OnSourceOnline.com
ATTACH TO CLIPBOARD OR HARD BACKING
ATTACH TO CLIPBOARD OR HARD BACKING
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