business telephone systems .pdf
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Free Advice on Choosing the Best Telephone System
Installing a business phone system in your office allows you to operate and link many
phone lines. It enables employees to route the customers’ calls to other employees without
hassle. It also increases your business image. It is easy to set up a business telephone
system in your office.
Before shopping around, you should determine the average length of each phone call. This
is because most vendors charge according to the minute usage per month. You also have to
determine the number of extension lines you want to use. Phone lines connect to other
external phone devices while extensions can route the calls to different employees in the
Various types of business telephone systems can be found in the market. VoIP (Voice
Over Internet Protocol) uses internet to make phone calls. VoIP phone systems involve
lesser costs. If you often make international phone calls, you should choose the VoIP phone
system as it can reduce your telephone fees. The disadvantage of VoIP system is that it
offers lower call quality. Private Branch Exchange telephone system is a traditional
telephone system that allows employees to call within and outside of the office. The
disadvantage of a Private Branch Exchange system is that it requires costly equipments.
Hybrids PBX telephone system incorporates features of VoIP system and traditional phone
system. Virtual PBX system lets you receive incoming calls on one telephone number. It
offers many advantages such as cheap hardware, central number, and easy to use features.
There are many components businesses need to take into account when calculating the
costs of the small business telephone systems. First, you need to purchase the base unit.
The base unit controls the entire telephone system. The cost of the base unit depends on
the complexity of the phone system, the number of phone sets and the number of phone
lines. Second, you must purchase the handsets.
The handset is the phone placed on top of the desk. The average cost of a phone set is $70 $100. Thirdly, you must purchase the wiring. Wiring connects the phone system together.
You will have to hire a technician to install the wiring throughout the whole office building.
Finally, you also have to hire people to configure the telephone system in the office.
Before buying, you should ask to see a demo. By test driving the demo, you know whether
the features of the phone system work properly. You also should compare the prices
between 3 – 5 small business telephone systems providers so that you can spend within