small business telephone systems .pdf
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How to Buy a Telephone System for Your Business?
Telephone System is Crucial for Every Business
Telephone systems play important roles in many businesses. Business telephone systems
help businesses to keep in touch with their customers. It is necessary to have a telephone
system because customers often want to call and talk to the representatives regarding the
services, and issues they face with the products. Cheap telephone systems only have basic
features while expensive telephone systems have more advanced features. The best way to
shop for small business telephone systems is to shop online since the online stores offer
a wide variety of phone systems that meet different business needs.
Find out What Telephone System Features Your Business Needs
You need to educate yourself on the different business telephone systems’ features. You
can ask the sales representative to give you a list of features you can opt to be included in
the phone system. If you don’t know which feature is useful for your business, you should
talk with the representative.
Determine the Locations of the Extensions
Next, you must determine the locations where you want to place phone extensions. Some of
the locations where phone extensions are usually positioned include receptionist,
conference room, public venues and etc. You must estimate the amount of incoming calls
your business will receive because this will let you know how many lines you must
purchase. Large telephone systems have more slots. You should take into account your
future business growth. In this way, when your business expands, you can install more
Get a VoIP Phone System for Your Business
VOIP system is one of the most popular business telephone systems. The number of
businesses using VOIP system increase twice times every year. The advantage is that you
can make phone calls through the internet. VOIP is much cheaper compared to traditional
phone system. Businesses that operate many branches should use VOIP system because it
just needs one officer to operate all the offices.
Choose the Right Size of Phone System
The size of the phone system you choose depends on how many employees you have.
Normally, a small business does not need many telephone systems. For small business, you
should buy off the shelf phone system since this will help you to reduce costs. If you
operate a medium sized business, it is recommended that you purchase the Private Branch
Exchange (PBX) system. PBX system can also be used in small firms.
Find out What Support Services the Vendor Provides
You must check with the provider to see if they offer training for the telephone system. It
can be difficult to set up and operate the telephone system. In addition, you should check
with the vendor if they offer updates on the hardware and software of the phone system.