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telephone systems .pdf


Original filename: telephone systems.pdf
Author: Krishanthi

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Consumer Guide on Buying Business Telephone Systems
Telephone Systems Installation is Affordable for Small Businesses
Installing telephone system gives your business a professional image. Nowadays, the
installation costs for telephone systems have reduced so businesses with small capitals can
afford them.
Get Suggestions from Other Companies
Small businesses that are looking to buy telephone systems should get suggestions from
other businesses that also have purchased telephone systems before. You should get tips
and recommendations from people who run the same size of business as you.
Test Drive a Demo Phone System before Buying
Often, people get interested in a phone system and buy it straightway after looking at the
advertisement in the catalog. Before buying a phone system, be sure to test drive a demo
first so that you know whether it can meet your business needs. If it does not offer a demo,
you should shop with another retailer that offer demo version of the small business
telephone systems.
Determine the Size of Phone System You Need
You should purchase a phone system based on the size of your office. Traditional phone
system has standard configurations. You should ask the vendor how much it will cost if you
want more ports and lines to be added to the phone system.
Basic Features in the Telephone Systems
Most phone systems include all the basic features small businesses will need for carrying
out internal and external communications. For example, the voicemail feature is included in
most phone systems. Voicemails let callers leave messages so that employees can call back
during business hours. The call hold feature is another common feature. Call hold feature
lets the employee hold the call for a moment while he searches for help. Call forwarding
feature lets the employees transfer the calls to other extensions, auto attendant or
department. Other basic features include conferencing, speed dial, and redial.
Advanced Features in the Telephone Systems
Advanced features include location feature, CTI and find me/follow me. The location
feature lets employees from different locations receive phone calls from customers. The
customers will not know the employees are from different locations. Computer Telephony
Integration (CTI) allows callers to make phone calls by clicking the number on the dial pad
in the computer screen. The find me/follow me feature can track down the location of the
employee no matter where he is.
Purchase Additional Wiring
If you want to purchase a telephone system that will be used permanently for your
business, you should purchase additional wiring. This will help you to save money in case
you want to extend the phone system for your business in the future.

Do Research Before Buying Telephone Systems
When shopping around, you should take a look at the features of different business
telephone systems packages. You should check how much it will cost to upgrade the
phone system. It is important to shop around and obtain quotes from as many phone
systems vendors as possible.


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