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ProvidentCompanyProfile .pdf


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Setting
Standards

Corporate profile

Contents
Provident Estate

3

Our Vision, Our Mission

4

Why Provident Estate

5

History & Milestones

6

Synopsis 7
The Masterminds of Provident Estate

8

Our Team

9

Services We Offer

10

Marketing

11

Marketing applications

12

Facts about Provident Estate

13

Contact Us

13

Provident
Estate

IS A FULL BROKERAGE SERVICE COMPANY

• Residential Sales & Leasing
• Commercial Sales & Leasing
• Property Management
• Investment Opportunities
• Project Marketing Service

Provident Estate

Corporate profile 2013

3

Our Vision
We, at Provident Estate aim to be the pillar of success and are unparalleled when it comes to the Real
Estate business. We are professionally acclaimed worldwide, a globally recognized institution, ISO
Certified and an award winning company. We are known not only for meeting, but also, exceeding
customer satisfaction and expectations. Our goal is to succeed, enabling our diverse team of valued
employees to hold great accountability towards our prized customers. Provident Estate aims high, with
integrity, diversification, consistency, high standards, principles, and outstanding customer service. We
are determined to be Number One!

Our Mission
Provident Estate is your personalized real estate Broker. We have redefined business standards through
impartiality and honesty. We undergo each deal with integrity and are determined to bestow unrelenting,
effective, and efficient customer service. Through our highly trained and qualified agents coupled
with our team of a dynamic staff, the service you receive is incomparable to that of our competitors.
Management endeavours are not limited to our company’s constant growth, but also to the continuous
training of every member of our team, hence reassuring your confidence in us as your leading real estate
broker. Exceeding customer expectations on every service we offer is our business.

Provident Estate

Corporate profile 2013

4

Integrity
Why Provident Estate
Professionalism
Dedication
Commitment
Acknowledged
Qualified Agents
Reliability
Trustworthy
Consistency
Innovative
First-Class Service
Experienced
Provident Estate

Whether you are looking to buy, rent, or sell, you can be confident that Provident Estate can fulfil
your requirements through our comprehensive understanding of the market and the wide range of
properties that we manage. Our vast and extensive knowledge of the Property Market enables us to find
and negotiate the best offers from developers; giving our clients the best prices and best real estate
acquisitions. We also offer sound advice regarding investment opportunities to expatriates and/or locals
in terms of residential, commercial luxury and premium property. We cater to every requirement, from
individuals to companies. Our agency has the most respected and highly experienced Dubai property
consultants which qualify us to capably handle resale and new properties in all the major freehold areas.
Provident Estate offers a multitude of realty services to our clients. We have a large selection of properties,
including villas, apartments, townhouses, holiday homes and offices. We specialize in both commercial
and residential properties. Whether buying, selling or renting luxury and exclusive properties; Provident
Estate can help you reach your goals. We work in a wide array of different areas, such as Palm Jumeirah,
(The World’s largest man-made Island), Burj Khalifa (The Highest Tower in the World), Emirates Hills,
Downtown Dubai, Arabian Ranches, Green Community, Dubai Marina, Jumeirah Beach Residence, Jumeirah
Golf Estate, Jumeirah Lake Towers, Emirates Living, Business Bay, Acacia Avenues, Al Barari, DIFC, World
Trade Centre, just to name a few.
With our wide network of multilingual and highly qualified agents ready to serve you, you can be
confident that every requirement will be met. We are ready to assist you while you search for a new
home or even an investment opportunity, while providing the most competitive prices in the market. We
are customer focused and ensure that all sellers, buyers and developers are provided with personalized
service while treated with respect and professionalism. Our reputation for discretion assures that our
clients retain their privacy and confidentiality setting standards above the rest.

Corporate profile 2013

5

History &
Milestones

2013
2012

2008
We started from a dream. Based
on the idea to be pioneers in the
industry, with a vision of dynamic
marketing strategies, coupled
with exceptional customer
service, Provident Estate opened
its doors as a two man operation.

Provident Estate

2009

2010

2011
Provident outgrows its office

Our two man operation had
grown to a team of 8 highly
trained sales brokers. Provident
Estate developed a state of the
art property CRM system while
continuing to focus on online
marketing and building a ready
property database.

The Provident Estate team
continues to grow, now boasting
specialized sales brokers in 16
areas. And even after the crisis,
Provident Estate is on the rise;
with our clientele growing to
colossal numbers and taking the
lead as the top 5 in Dubai for all
major property portals.

and moves to its current
Headquarters. Now a team of
25 dedicated and experienced
brokers focusing on all freehold
areas in Dubai. The name
Provident is well known and
dominating the market.

With an even larger team,
Provident Estate breaks the
record of the most expensive
unit sold in Burj Khalifa and
holds the record of most
transactions completed in
Emirates Hills. With an insistent
demand from clients and
landlords alike, we decided
to move forward and opened
our property management
department.

With a team of over 40
brokers and several Exclusive
projects, we opened a facility
management to develop an
owners association department.
At the same time, winning an
International Property Award
for the Best Property Website in
Dubai.

Corporate profile 2013

6

Synopsis
Provident Estate prides itself as having the highest performance level in our industry. Our pioneering
initiative has set standards and has lead the way for many to follow. A combination of our experience,
dedication to our craft, professionalism and reliability makes us the most dominating Real Estate broker
in the UAE today. We are Ejari registered and certified by the Dubai Land Department, professionally
acclaimed Worldwide, ISO Certified, and having won the International Property Award, we continue on our
path to excellence.
With our second to none approach, taking pride in our professional attitude, cutting edge marketing tools,
our unparalleled team of qualified agents, and the ability to provide exceptional service to our clients,
we are Number One in the Business of Real Estate; we Set Standards. Provident Estate prides itself on the
fact that our properties are at competitive market prices, which attract both buyers and sellers to our fair
representation policies. With gratification we continue to gain exclusive listing contracts and boast one of
the largest active databases in the UAE.
Our multicultural team is an integral part of the way we succeed as one of the leading real estate
companies in the UAE. We are dedicated, diverse, and highly qualified; we are committed to meet each
clients specific demands so as to ensure absolute customer satisfaction. We are focused on providing
sound and honest advice for real estate investments, whether buying or selling, residential or commercial,
apartments or villas, and even property management, we offer undiminished solutions to our client’s real
estate needs.

Provident Estate

Corporate profile 2013

7

The Masterminds
of Provident Estate
Loai Al Fakir - Partner

Gabor Szalay - Partner

Loai’s extraordinary vision of upgrading the Marketing strategies have
been the key to success of the Company, which saw tremendous
growth, despite the economic downturn of 2008. He worked
tirelessly to ensure that Provident achieved the maximum exposure
while maintaining the highest standards of service and excellence.
Loai’s hands on approach to all aspects of business practices ensures
that the agents of Provident Estate are amongst the best in the
industry.

Gabor is a 10 year Veteran of the Dubai Real Estate Industry. With his
wealth of property and finance knowledge Gabor is responsible to
procure many exclusive properties and developments for Provident
Estate. With the onset of the housing and financial crisis, Gabor
moved quickly to develop and train a capable team to handle all
changing aspects of the Dubai real estate market. Gabor’s approach
was to mentor a team of professional agents that stand ready to
exceed client expectations. Through real life experience, industry
knowledge, effective, efficient, and thorough communication he has
created a highly valued name in the industry.

A Business Management Graduate from Kingston University (UK)
Loai joined his family business in Cyprus. In 2005 he relocated to
Dubai, where he made a mark in the property industry by quickly
establishing himself as a leading consultant in the industry and one
well respected by his peers.

Provident Estate

Gabor graduated from Middlesex University, London and bought
his first investment property at 19. He continues to develop
relationships with banks, asset managers and property developers for
continued growth and acceleration of Provident Estate.

Corporate profile 2013

8

Our Team
At Provident, we not only believe in the TEAM mentality, but also have individual dedicated departments
to cater to all of our clients’ needs. We ensure that nothing goes unnoticed and your customer
satisfaction is guaranteed; this is our commitment to you. Not only did we pioneer this “hands-on”
attitude, but we are known as veterans in the business of real estate.






to ensure that our team stays united towards the goal of Customer Satisfaction. Using the “Chain of
Command” system, we are always a step ahead of our competitors; we are organized, disciplined, hardworking, enthusiastic and detail oriented. None of your needs go unnoticed. We are the only company
in Dubai who can boast such a dynamic and multilingual team, as our agents are fluent in Arabic, Czech,
Dutch, English, Farsi, German, Spanish, Hindi, Hungarian, Russian, Tagalog, and Urdu.

Property Listing Department
Client Service Department
Marketing & Advertising Department
Sales & Leasing Department
Management & Operations Department

Our Entire Team is the foundation of Provident Estate. Our training sessions are highly specialized
Provident Estate

Corporate profile 2013

9

Services We Offer
Brokerage Services for Residential &
Commercial Properties





Highly Trained Professional Brokers
Property Appraisal
Sales & Leasing Services
Marketing & Advertising
of Property
• Property Conveyance service
• Completion of all relative transactions

Property Management
• Full Service Management Solutions
• Rentals, Tenancy Contracts
& Renewals
• Tenant Management – property preparation,
repairs, key hand-over, payments, deposits
• DEWA Connection
• Detailed Property Inspection
& Reporting
• Landscaping & Maintenance

Developer Services

Real Estate portfolio Management

• Property sales and Marketing services
• Research & Development
• Developing Creative Marketing Strategy

• We Create & Manage
Your Portfolio
• Buy, Sell, or Rent on your behalf
• Additional services - ie, interior design, so as to
give you a higher return on your investment

Independent Escrow Account
for Re-sales
• Partnered with enTrust & Title
• Escrow & Title Conveyance Services
• Safe, Legal, & Easy way to transfer ownership of
property

Real Estate Investment Consultancy
• Work with reputable financial advisers, stock
brokers and wealth management experts
• Guarantee a high return on your Investment
• Offer a wide range of Real Estate Investments

Financial Service Consultancy
(Mortgage Advice)

external partners
• Provide all documentation on behalf of owner

Offshore Company Set Up
• Full assistance in establishing offshore
companies
• Establish Offshore Branches for Foreign
Companies

• Full-scale financial assistance through trusted
financial partners
• We work with Tamweel, Amlak, Mashreq Bank,
Dubai Islamic Bank and First Gulf Bank, just to
name a few
• Proper Guidance of home financing products

Interior and Exterior Design

Legal Service Advice

Foreign Currency Transfer






• Partnered with International Currency House
• Safe, Legal, & Easy way to transfer funds

Full scale legal service provided
Investment advisory services
Property evaluation Services
Cumulative Market Study Reporting

• Tailor-made decorating solutions for all tastes,
styles, and budgets
• We save you time, money, & hassle to create the
home you’ve always wanted

Home Insurance Advice
• Home Insurance Services provided trusted
Provident Estate

Corporate profile 2013

10

Marketing
We have over thousands of property units available for sale or investment, which is listed in over 35
portals both locally and globally. Additionally to this, our own website receives over 100,000 unique
visitors monthly. We market our selected properties in Gulf News, Property Monthly, flyers, brochures,
social media and launch Events and Campaigns flooding the market with information and available
properties. We aspire to be the forefront information provider for properties and real estate in Dubai.
Using our wide, international property network, sellers can benefit from unrivalled global exposure whilst
buyers can enjoy unrivalled choices. We have our dedicated property sales and marketing team who can
provide you with help and advice you at every stage and answer all your inquiries.

Visit us online - providentestate.com
Provident Estate has invested heavily in its website and in developing a Client Relationship
Management System CRM. This gives Provident a cutting edge compared to its competitors in order
to provide the best possible service. Today Provident is considered one of the leading Real Estate
companies in Dubai.

Provident Estate

Corporate profile 2013

11

Marketing
applications
• Email Marketing
Target based email blast to registered
clients listed in our huge database
• Virtual Tours
360 tours for bespoke properties
• Open Houses
Your ability to view the property in person
• Online Exposure
Web, online sites, blogs, social networks
• Print Media
Magazines, brochures, newspapers
• Promotional Media
T-shirts, pens, mugs, stationary
• Sign Boards
For sale & leasing boards
• SMS & MMS
Messaging services for our clientele

Provident Estate

Corporate profile 2013

12

Facts
about
Provident
Estate









Award Winning Agency
Latest CRM System
Fully Trained & Knowledgeable Agents
ISO 9001 Certified for Quality Standardization
Regular Feedback & Progress Reporting
Preferred Agency By Major Developers
Client Services Department
Recognized Brand

Contact Us
24/7 toll free: 800 Estate
T. +971 4 323 3609
F. +971 4 323 3608
P.O.Box: 450535, Dubai,
United Arab Emirates
info@providentestate.com
www.providentestate.com

Provident Estate

Corporate profile 2013

13


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