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under certain conditions, such
catastrophic event or storm situation.

Within one hour from notice of loss, a
SERVPRO® Franchise Professional will
contact you to arrange for service.
According to statistical data from the National Fire Protection Association (NFPA}, in 2012 an
estimated 1,375,500 flres were responded to in the United States. These blazes caused 2,855
deaths and 16,500 civilian injuries while costing more than $12.4 billion in damage.

Within four hours of loss notiflcation, a
SERVPRO® Franchise Professional
will be on-site to start mitigation services
(if necessary).

Though some flres are unavoidable acts of nature or unpredictable accidents, many flres in
the home and workplace are avoidable. The following tips, courtesy of the NFPA, can help
reduce the likelihood of a flre in your business or home.

Within eight business hours, a verbal
brieflng of the scope will be
communicated to you a [[ 01100 ~1 w

Watch your cooking- Stay in the kitchen if you are frying, grilling or broiling food. Never
allow young children around the stove or oven, especially if they are not closely attended.
Give space heaters space- Keep space heaters at least three feet from anything that
can burn.
3. Smoke outside -If you must smoke inside, have a sturdy, deep ashtray. Never smoke
in bed.

4. Keep matches and lighters out of reach -Keep matches and lighters in high cabinets,
preferably under a child lock.
5. Inspect electrical cords- Replace cords that ore crocked, damaged, have bro-ken plugs or
hove loose connections.
Be careful when using candles- Keep candles at least one foot from anything that can
burn. Blow them out before you leave the room or go to sleep.
Have a flre escape plan -Make a flre escape plan and practice it at least twice a year.
Install smoke alarms -Install alarms on every level of your office or home and inside
bedrooms. Interconnect them so they all sound at once.
Test smoke alarms- Test alarms once per month. Replace batteries once per year or
as needed.
10. Install sprinklers- Sprinklers can help maintain and sometimes even extinguish flres,
giving your local flre department a better chance of saving your property.

The following are several tips that could potentially save your life or the life of a loved one
should a flre break out in your home or business.
• Install a smoke alarm on every level of your home.
• Test smoke alarm batteries every month and change them at least once a year.
• Consider installing a 10-year lithium battery-powered smoke alarm.
• Practice flnding your way out of the house with your eyes dosed, crawling
or staying low and feeling your way out of the house.
• Remember to escape flrst, then notify the flre department.

limit movement in the home to prevent soot
particles from spreading and additional damage
from occurring.
Place clean towels or old linens on rugs and high
!raffle areas and upholstery.
Coat chrome faucets, trim and appliances with
petroleum jelly or oil.
Place aluminum foil or wood blocks between
furniture legs and wet carpet.
DO NOT:
Wash any walls or painted surfaces.
Shampoo carpet or upholstery.
Clean any electrical equipment.
Send clothing to dry cleaner since improper cleaning
may set smoke odor.


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