Human Resource Managment cont'd .pdf

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Human Resources Policies
Bob Inzer, Clerk and Comptroller
March 2014

Why Have HR Policies?
 Primary Goal: To improve individual

performance in the work place.
 Secondary Goal: To create a fair and
equitable work place.

Why Have HR Policies?
 …to reduce your risk.

Well developed, comprehensive HR policies
reduce your risk for being sued by employees for
discrimination or wrongful termination, and
reduce the likelihood of losses if you are.

Why Have HR Policies?
 …to establish boundaries for your employees.





Employees want to know what is acceptable and
unacceptable in the work place. Absent you
defining it, they have to define it for themselves.
Policies create a clear, bright line between what is
acceptable and unacceptable.
We live in a multicultural society where everyone
does not have the same values or appreciates what
is acceptable in your office.

Why Have HR Policies?
 …to develop a formal and permanent way to

communicate with your employees’ expectations.



Oral communications get lost, forgotten and
misinterpreted.
Formal policies create consistency in how
employees are treated. If you have multiple layers
of management, how do you ensure that all
managers are applying the same standards?

Why Have HR Policies?
 …to define consequences.

“What happens if I don’t follow the rules?”
• “What happens if I’m late?”
• “What happens if I make too many errors?”
• “What happens if I’m off too much?”
 …to define employee rewards and compensation.






Hire rate
Steps and qualifications for advancement
Employee expectations for pay increases

Why Have HR Policies?
 …to define your objectives for your employees.




All organizations are not the same and the
objectives of management are not the same.
HR policies are one method of implementing
your goals.
HR policies should reflect your goals and
values and are a way of communicating them to
your employees.

Goals, Values and Objectives
 Do your employees know your goals, values and

objectives?
• Include your mission statement, values and
principles in the beginning of your policy
manual.
• Your policies should reflect your priorities,
education, tenure, internal mobility,
professional appearance, etc.

Examples
“As public servants we must all hold ourselves to the highest level of
Professional Service. Our particular role in government requires strict
attention to detail, the highest level of integrity, and a strong commitment to
customer service. As Clerk and Comptroller, I consider one of my most
important duties to be providing you, the employee, with a clear vision of our
direction and future. This manual of personnel rules and regulations serves to
establish a common direction and understanding among the employees of this
office. These policies can offer neither total direction for our actions nor
complete answers to all situations. It is ultimately our commitment to
professional standards which guide our decisions. It is every employee’s
responsibility to ensure compliance with these directives. It is also each
employee’s responsibility to constantly evaluate the effectiveness of these
policies, and when appropriate, submit ideas for improvement. Our
excellence depends on teamwork. I am committed to supporting each of you
in your efforts to serve the public and look forward to facing the challenges of
this office together.”


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