Business Writing .pdf

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Business Writing

2014,Fall term
Dr. ZHU Chunling, Associate Professor
729,Minde Building
After class or by appointment
82500431, 18611155518

 Course Description
Business Writing is an advanced, interdisciplinary writing course designed to improve
the workplace writing competence of Business professional students. The course
focuses on enhancing your skills in gathering, analyzing, and organizing information,
and in communicating that information in effective and persuasive business

 Course Objectives
Upon the completion of this course, you are expected to be able to:
• Communicate effectively to different audiences;
• Improve your ability to write effective business / professional communication;
• Conduct research using a broad range of sources, synthesizing and judging
the quality of collected information;
• Develop collaborative group writing skills;
• Support your own written claims with logical and persuasive reasoning, and
evaluate the reasoning in the writing of others;
• Express your ideas and conduct yourself in a professional manner.


Employment Documents
One required assignment is an employment communications project, which involves
creating a résumé that the student can use and writing an application letter.
Additionally, students may be required to investigate career opportunities by
performing job advertisement research and analysis, interviewing a professional in the
chosen field, conducting career surveys, compiling a company profile, and
participating in interviewing exercises.

Business Correspondence
The sorts of correspondence that students will be asked to draft include various forms
of written communication such as memos, letters, reports and proposals. Students
learn to analyze audience, purpose, and situation to determine how best to approach
the drafting of business correspondence. All types of correspondence, such as Good
News, Claims, Complaints, and Bad News, as well as responses to Claims and
Complaints, might be covered. Both direct and indirect approaches to business writing
are examined.
Collaborative Team Project
This project emphasizes on writing as a team to produce effective and appropriate text
in a professional-quality written report or proposal, and oral presentation. It will
involve a collaborative effort for students to gain experience in planning, researching,
and writing a more extensive and complex kind of document. Students can create a
logical business context for the report and then focus the report on some aspect of that.
For example, students might create an idea for a new product and then write a report
that analyzes the most effective way to market that product. You can also research and
compile a comprehensive business proposal that solves a problem, markets a new
product, or funds a product, idea, or solution to an existing problem.
• Team 20- or more-Page Written Report or Proposal
• Team Oral Presentation

 Textbooks:
Kitty O. Locker & Donna S. Kienzler, Business and Administrative Communication,
10th Edition, China Machine Press.
Other academic and practical articles as well as relevant cases.

 Course Schedule
Part I Introduction to Business Writing
 Week One: September 16
Fundamentals of business communication
Part II Basic Business Messages
 Week Two: September 23
Audience analysis
Informative and positive messages
 Week Three: September 30
You-attitude and positive emphasis

Negative messages
 Week Four: October 14
Collaborative writing
Persuasive messages
Part III Reports & Proposals
 Week Five: October 21
Planning, Composing and Revising
 Week Six: October 28
Reports & Proposals
Part IV Career Communication
 Week Seven: November 4
Overview of job hunting
Job Application Letters

 Week Eight: November 11
Oral presentations of report or proposal materials

 Assessment
Grade weights will be distributed as follows:
Class Attendance……………………………………..……….20%
Individual Project…………………….……………………….25%
Writing Assignments & quizzes .……………………………..25%
Team Project…………………………………………………..30%
This syllabus is subject to change.


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