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Garden Pediatrics works to ensure a smooth visit experience for each of our patient families. When you arrive at
Garden Pediatrics, you expect a rapid check-‐in process, minimal wait time for an exam room, adequate time with
your provider and an efficient checkout process. Performing this consistently for every patient, every time is our
commitment to you. As needed, we will make adjustments to our policy to ensure we can achieve our
commitment to each of our Garden Pediatrics families.
Just as we make a commitment to you, your request for an appointment time is your commitment to us that
you’ll arrive on time. We are counting on you to keep your commitment. This ensures the best opportunity for
you to be satisfied with the entire visit experience.
To accomplish this experience, the appointment and check-‐in process is critical and is as follows:
Initial Visit Review with medical staff
10-‐20 minutes, based
on appointment type
Time with physician or nurse practitioner
Vaccination record completion
If you are late, we will work with you to reschedule your visit. If you know in advance that you will be late,
please contact the front desk and we will attempt to reschedule you for the same day, when another
appointment time is available. If another time is not available on the same day, the team will work to offer an
appointment on a different day. If you arrive late, please do not expect to be seen, as we are working to ensure
an optimal experience for the other patients who arrived on time.
Thank you in advance for your cooperation and for choosing Garden Pediatrics to serve your family.
Responsible party member’s name (please print)
Responsible party member’s signature
Garden Pediatrics | 101 E. Redlands Blvd. Suite 106 Redlands, CA 92373 | Office: (909) 792-‐8866 | Fax: (909) 792-‐9395
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