Resume Final .pdf

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Alan Lackie
2 Aragona Blvd
Jacksonville, NC 28540

Cell: 910-389-0021
alan.lackie@gmail.com

Summary
Dedicated sales professional who excels in fast-paced, deadline-driven environments. Client-focused with a passion for
helping people find economical solutions that fit their needs.

Highlights
Dedicated team player with a passion for teaching
Flexible and dependable
Embraces change
Excellent communication skills
Goal-oriented

Broad knowledge of computers and electronics
Strong microsoft office skills
Mathematical aptitude
Strong lead development skills
Internet and business savvy

Accomplishments
Four time "Best of Blue" award winner given to those who exceed all sales metric goals.
Finished 2nd in the store out of 25 in service plan sales for the year 2013, currently on pace to achieve 1st place
this year.
Consistently placed in the top 20% of sales associates in the south east region in all major sales metrics (ranked
against 104 peers in the same selling organization).
Personally trained between 4-6 new associates annually.

Experience
Consultative Sales Associate, 11/2011 - Current
Sears Holdings Corp - Jacksonville, NC
Described use and operation of merchandise to customers
Shared product knowledge with customers while making personal recommendations
Maintained friendly and professional customer interactions while building customer rapport and a database of
leads
Received and processed cash and credit payments for in-store purchases.
Incorporated the use of digital devices including tablets and cell phones into everyday transactions
Opened and closed the store, including counting cash, opening and closing cash registers, cleaning and
maintenance
Manager, 10/2009 - 09/2011
Smalley's Bar and Grill - Catskill, NY
Provided prompt, efficient, friendly, and quality service at all times
Effectively handled customer complaints and special requests
Strictly abided by all state liquor regulations, particularly in regard to intoxicated persons and minors.
Maintained stock levels to prevent shortages of critical items.
Operated cash register and processed customer cash and credit card payments.
Manufacturing Assistant, 10/2007 - 05/2008
LB Furniture Ind - Hudson, NY
Took orders and entered them into the computer for manufacturing
Quotations
Recorded all product specifications
Digital photography of all products for use in catalogs
Assisted head of R&D with developing of new products

Education
2006 Hudson High - Hudson, NY, USA
High School Diploma


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