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General: 0419 313121
International:+61 419 313 121

“One of the best speakers we have ever had
at the Harvard Club.”
CEO, Clubs of New York City.

If you’re so successful why can’t you read what your customers and clients are
really thinking? Imagine having the ability & skill sets to read people like a book
during meetings, interviews and negotiations. Now you can!
Find out why Steve van Aperen is one of Australia’s most in-demand conference
& keynote speakers.
Are you looking for a dynamic and entertaining keynote speaker for your next
event, conference or in-house training day? Let Steve van Aperen help make
your conference a huge & memorable success that will have people talking
well after your event.
Steve van Aperen is fast becoming one of Australia’s most in-demand and
popular keynote speakers. Steve is as an expert in the field of behavioural
interviewing, reading body language and detecting deception
Steve has received extensive training from the world’s leading international investigative
authorities (LAPD, FBI, US Secret Service) in how and why people deceive. He has conducted
behavioural interviews on 66 homicide and 2 serial killer investigations and has been consulted
by various police departments, intelligence agencies and governments.
Steve who resides in Melbourne, Australia has emerged as a leading authority on analysing
human behaviour and today devotes his knowledge to helping businesses thrive by increasing
profits, improving human rapport and reading clients.
Business is all about relationships. From relationships between management and employees to
those between company representatives and customers, a successful business is one in which
individuals relate well with each other and their clients.
Steve’s keynote takeaways are extremely valuable during meetings, interviews and negotiations
when looking for conflict and contradiction between what a person is saying and what their
body language is really stating. This is an incredibly insightful and entertaining program with
more take-home knowledge than you have ever experienced in a keynote presentation.
“By addressing such questions as “How well can I read others?”, “How can I change my
communication methods in order to inspire trust?”, and “How do I know if someone is hiding
something?”, Steve offers techniques specifically designed to improve your business and your
company’s bottom line immediately. A highly engaging speaker, he is charismatic and
humorous, yet brutally honest.”

How can we develop better leaders in my organization? How
do we improve our customer service reputation? How can we
hire better employees? How do we close more sales?
As we have become increasingly technologically savvy, we seem to have
regressed in the key ability to relate and trust each other. We are more
likely to shoot people an email, post on their Face book wall, or tweet
them than to actually communicate face to face – but you simply cannot
build meaningful relationships in 140 characters. In many ways,
technology has atrophied our ability to read people, to understand
them, and ultimately, to trust them – as well as given us the greater
ability to conceal our actual thoughts and feelings. So how do
we build the interpersonal skills that make us remarkably
better at business, and at life?
As an expert on human behavior, Steve van Aperen
shows companies how to restore trust within their
businesses. In this engaging keynote, he provides key
advice on how to forge healthy relationships within the
workforce and translate them into healthy
communication with customers. This is an incredibly
insightful and entertaining program with more take-home
knowledge than you have ever experienced in a speech.

Steve has delivered training programs throughout the world to
CEO’s, government departments, executives, fund managers,
analysts, recruiters, sales teams, managers, investigators, the
finance sector, media and many others.
During interviews, negotiations and meetings most people will often try to suppress what they
may be feeling or thinking. Steve’s training and keynotes teaches you what non- verbal cues to
look out for when people may be saying one thing but thinking something else! One of Steve’s
specialties is training clients in how to analyse Micro and facial expressions. Studies show that
there are almost ninety individual muscles in the human face, with as many as five muscles
combining at any one time to produce an expression, meaning that, astonishingly, a person’s

face is capable of well over 10,000 visible facial configurations which give a pointer as to what a
person is thinking or feeling. Whenever a person experiences a basic emotion, a corresponding
message is automatically sent to the muscles of the face.
This message sending system is involuntary and while we can attempt to use our voluntary
muscular system to try to suppress it or hide it from view — when we fake a smile, even though
we might be feeling miserable for instance — a small part of that suppressed emotion leaks
out. All humans exhibit the same facial expressions associated with fear, anger, joy, contempt,
disgust, sadness and surprise. Interestingly enough even when we try to conceal these
emotions they will often express themselves within a 25th of a second. This training in itself is
extremely valuable during meetings, interviews and negotiations when looking for conflict and
contradiction between what a person is saying and what their body language is stating. This
training provides corporations an “edge” in making the right investment decisions during
meetings and negotiations.

Words convey information but gestures reveal much more! Body language
transmits our feelings, emotions, attitudes and beliefs. Like it or not your
customer’s body language conveys more than you think. Words lie but your face
doesn’t
Steve’s one and two day in-house training courses have been booked by corporations and
government departments throughout the world. These unique in-house training courses are
meticulously designed for anyone in recruitment, HR, marketing, sales, investigations,
management, the financial and legal sectors or anyone who conducts interviews, negotiations
or meetings with clients, staff, stakeholders, customers or anyone who would like the skill sets
to determine when people are lying and how to read body language. Imagine how useful these
skills would be at the negotiating table, whilst conducting interviews or during the sales
process!

Steve provides one-to-one executive coaching
and mentoring programs for CEO’s, senior
executives and sales teams who are committed
to taking their presentations, interviewing
and negotiating skills to the next level. Steve is
in high demand by corporations who want the
edge over their competitors during the
interviewing, pitching, sales and negotiation
process.

There are almost ninety individual muscles in the human face With as many as five
muscles combining at any one time to produce an expression, meaning that,
astonishingly, a person’s face is capable of well over 10,000 visible facial
configurations which give a pointer as to what a person is thinking or feeling.

Whenever a person experiences a basic emotion, a corresponding message is automatically
sent to the muscles of the face. This message sending system is involuntary and while we can
attempt to use our voluntary muscular system to try to suppress it or hide it from view — when
we fake a smile, even though we might be feeling miserable for instance — a small part of that
suppressed emotion leaks out. All humans exhibit the same facial expressions associated with
fear, anger, happiness, contempt, disgust, sadness and surprise. Interestingly enough even
when we try to conceal these emotions they will often express themselves within a 25th of a
second. These are just the facial expressions and don’t include all the other non-verbal cues
such as gesturing, displacement behaviors, masking, concealment and blocking gestures!

This knowledge alone provides corporations with an “edge” in making the right
investment decisions during meetings and negotiations.
Steve’s mentoring allows executives to exude confidence by understanding their own posturing
and confidence gestures during presentations, negotiations and meetings whilst identifying
negative signaling gestures such as superiority, aggression, rejection, disapproval, power,
arrogance and other non-verbal and subconscious behaviors in others.
Very few people get to work with Steve on a one-to-one basis to improve their presentation
and negotiation skills at such a level. Imagine having the ability to read people and influence
others in presentations and business negotiations at the highest level? Well now you can have
direct access to this highly sought after and valuable knowledge. Contact us directly for a
personal consultation.

These unique one and two day training courses will:





Show you how to read and interpret body language during a meeting or interview
Teach you the four key areas to look for when benchmarking behaviours
Explain the types of body language that people engage in and why
Show you how to analyse the most common non-verbal signs associated with
confidence and deception
 Illustrate how to analyse preening and grooming gestures
 Learn the “60 Second Profiling Technique”













Teach you what response latency is and how to identify it
Show you why benchmarking an interviewee’s behaviour is so important
Explain the importance of why you should analyse clusters and groups of behaviours
Learn what concealment, masking and blocking behaviours to look for
Help you detect qualifying statements and how people use them
How to identify behaviours associated with omission and concealment
Teach you how analyse and interpret hand to face gestures during an interview or
meeting
Give you real life examples of how body language is much more overt than the spoken
word
Put your skills to the test by analysing various videos
Show you how to analyse sub-conscious changes in posturing and casual body
movements
Learn how to read facial expressions, micro expressions and distress signal that indicate
objections during the sales process or an interview.

Welcome to the next 2 day training workshop to be held in Melbourne in
Detecting deception and reading body language and people on the 5th & 6th of
August, 2015. Seats are limited so book now. For further information view the
link below.
Steve van Aperen is one of the most in-demand keynote speakers in Australia. Find out why in
this 2 day workshop specifically designed for interviewers.
After assisting police in 66 homicide investigations and 2 serial killer cases, the media gave
Steve the moniker “The Human Lie Detector”. In order to help police read people Steve
developed his unique 4 stage process together with his hugely successful “60 Second Profiling
Technique”. Steve has trained intelligence agencies, homicide detectives, the Defence Security
Authority and Department of Defence personnel in how to read people and detect deception
by analysing verbal, non-verbal and paralinguistic behaviours.
That same process is now taught by Steve throughout the world to security personnel and
investigators to do their jobs better. Steve’s training helps you succeed at eliciting information…
reading people like a book… building rapport… and dramatically increasing your ability at
detecting deception and gaining admissions.

Gain An “Edge” When Interviewing,
By Deciphering Messages Hidden In Body Language.
Reading people during an interview and identifying what they are feeling or thinking requires a
unique skill set. When human beings try to suppress an emotion it will often leak out and
contradict the spoken word. Effective interviewers, recruiters & sales staff need to identify
what the 7 behavioural indicators displayed by all human beings during the interviewing
process.
To do so consistently requires a novel approach. And the approach Steve developed — known
as the “60 second profiling technique” — has remarkable applications in business and life.
The “60 second profiling technique” helps you:





Develop world-class observational skills
Read body language with uncanny accuracy
Communicate with more verve and impact
Excel in interviews, meetings, sales calls and negotiations

General: 0419 313121
International:+61 419 313 121
Media:+61 419 313 121
Website - www.stevevanaperen.com


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