My 2015 Resume (Official) .pdf

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OBJECTIVE 

Ashleigh 
Black 
 

1113 Palmer Ave 
Owosso, MI 48867 
 
(313) 829­8336 
 
ashleigh.black125@gmail.com 

 
Wanting to start a career within a growing company that will embrace my talents for 
providing and learning different marketing and business strategies, adapting to 
specific environments, abiding by a flexible and efficient schedule while striving to 
perform at an elite and professional level. 
 

EXPERIENCE 
 
Client Care Specialist | Quicken Loans 
Detroit, MI— 2014 ­ 2015 
 
● Handled mass amounts of email, voicemails, phone calls and computer 
applications by structuring my day to accommodate a busy schedule. 
● Communicated with clients, internal and external parties to ensure 
requests are completed, trouble issues are resolved, and mortgage 
refinance status is provided. 
● Processed all incoming calls, verified completion of all paperwork, and 
foreshadowed any additional documentation that might be needed. 
● Kept a team­based mentality while working within Quicken Loans knowing 
that if I did not have the answer that we will figure it out. 
● Provide assistance and support not just to clients but team members as 
well. 

 
Business Development Intern | Lorchid Import & Export, Ltd. 
Beijing, China— Summer 2013 
 
● Researched markets that had potential for sales, marketing and growth. 
● Contacted owners or distributors to inquire about their logistical needs. 
● Managed multiple clients in following the logistics process in getting their 
products and services not only throughout China but other parts of the 
world, such as Canada and so on, into markets that could allow them to 
grow as a company. 

 
EDUCATION 
 
Bachelors of Arts in International Relations  
Minor in Mandarin Chinese Language 
Michigan State University | James Madison College — Class of 2014 

  
DEGREE DETAILS & SKILLS   
  






Perfected to a confident level of persuasion and negotiation 
Self­starter, team player, and work well independently 
Strong communication, interpersonal skills and ability to build rapport 
Experienced with PC, Mac and systems Microsoft Office + Outlook, Adobe 
Systems, yet can learn different systems quickly with proper training 

 

REFERENCES 
Matt Rogers | Senior Engineer | John Deere Merchandise | (309) 756­1110 | 
rogersmatthewp@johndeere.com 
 
Imee Villegas­Wilson | ​
Former Vice President | Wells Fargo Treasury Management | 
(415) 217­9431 | ​
Imee.V.Wilson@wellsfargo.com 
 


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