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7.1.2 Process flow ...................................................................................75
7.1.3 Customer mindset ............................................................................79
7.1.4 Change management.........................................................................80
8.1 Software Packages ............................................................................82
8.2 Basic components of the software............................................................82
8.2.1 Production planning ..........................................................................82
8.2.2 Human resource management .............................................................83
8.3 The software.....................................................................................84
8.3.1 Consumable items ............................................................................84
8.3.2 The Fixed Asset...............................................................................96
8.3.3 The EOQ .......................................................................................96
8.3.4 Human resource management .............................................................99
9.1 Conclusion...................................................................................... 101
9.2 Recommendation .............................................................................. 102
9.3 Limitation of the Study and Future Work................................................... 104
9.4 Post ERP Implementation .................................................................. 104
BILIOGRAPHY ...................................................................................... 107

List of Tables
Table 3.1:

Comparisons between MRP, MRPII and ERP……………………………..27

Table 3.2:

Benefits of ERP on different Departments……………………………….36

Table 3.3:

Reasons for ERP Implement Failure………………………………………….38

Table3.4:

Comparison for the characteristics of Supply chain and ERP……42

Table 4.1:

Categories of Respondents…………………………………………………………48

Table 4.2:

Respondents position…………………………………………………………………49

Table 5.1:

process flow of assembled receiver…………………………………………..52

Table 5.2: Percentage of Respondents for the Causes of Production delay and
manufacturing cost ……………………………………………………………………..55
Table 5.3: Percentage of the causes for production delay…………………………….57
Table 6.1: Costs incurred for computer system……………………………………………..71
Table 6.2: Costs incurred for data…………………………………………………………………..72
Table 6.3: Costs incurred for people……………………………………………………………….72
Table 6.4: Benefits gained from ERP Implementation…………………………………….73
Table 7.1: The 4ps and ERP conceptual Model………………………………………………. 74

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