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Services Offered by BPO companies in India .pdf

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Services Offered by BPO companies in India

Business Process Outsourcing or BPO is as associated business segment of the Information
Technology Enabled Services (ITES). It provides IT related services to business houses that
outsource their labor-intensive work to BPO companies. The BPO companies being specialized
units offer high quality business processes to their clients thereby easing their burden of gettign
the work done in-house. Online Data Entry Services, provide high quality services to clients
from countries like the USA and the UK. As compared to other Asian countries like
Philippines and Singapore, India provides BPO services at a much cheaper rate. The talented
pool of English speaking professionals is another reason for the growth of the BPO industry in
Services Offered by BPO Companies Business Process Outsourcing companies offer varied
services to their clients. The BPO companies might be specialized in any of these processes or
may provide all types of services.
Here is a brief overview of these services:
Telemarketing Services : This is primarily the first process that was taken up by BPO
companies India. the telemarketing services includes interacting with customers to encourage
them to buy their clients’ products/services. Promotion, up-selling and cross selling of the
products/services is a part of the telemarketing services.

Insurance Processing : Processing of documents related to business acquisitions, property,
claims processing, policy management and maintenance and other insurance related processes
are handled by business process outsourcing companies.
IT Help Desk Services : services related to system and technical problems resolutions, multichannel support, performing remote diagnostics, answering product related queries and office
productivity tools support come under this segment.
Form Processing Services : Processign of forms such as online forms, medical billing, payroll
processing, insurance claim forms, medical forms and all other form related processing is
provided through the form processing services.
Data Entry and Processing : As companies have to deal with large amounts of data each day,
they prefer outsourcing its organization to BPO companies India so that some meaningful
information can be gained out of it. BPO companies provide data entry from images, books,
yellow pages, websites, software applications, business cards, paper, e-books, receipts,
catalogs. They also provide data conversion services for word processors, databases, software
applications, spreadsheets. Raw data can be converted from and into various formats such as
PDF, Word, HTML and Acrobat.
Bookkeepign and Accounting Services : antoher of the segment wehre the business process
outsourcing is very popular is that of bookkeeping and accounting. Firms outsource their
accounting and bookkeeping work to BPO companies india where the expert account
professionals maintain customer’s general ledger, accounts payables and receivables, financial
statements, asset/equipment ledgers and bank reconciliations.
Online Research : With more and more business going online and several more waiting in the
pipeline, the work of the BPO companies has increased manifold. They have included the
services related to online research which is essential for marketing and promotion. BPO
comapneis provide interent research, market research, product research, web research, surveys,
analysis and mailing list research to find new cusotemrs and the ongoing trends in the market.
BPO companies india are the perfect choice if you wish to outsource your business processes.
Rayvat BPO is a premier name in the BPO industry as it provides high quality services at the
most competitive rates.

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