Questionnaire .pdf

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Original filename: Questionnaire.pdf
Title: VISITOR SATISFACTION SURVEY
Author: staffak

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WEBSITE CUSTOMER SURVEY
Did this shop have the game you wanted?

Yes

Where you buying for a gift or yourself?

No

Yes

No

How would you rate your gaming knowledge overall using a scale of 1-10? (Please
circle)
1

2

3

4

5

6

7

8

9

10

How easy was it to navigate our website (finding items, shopping) using a score of
1-10? (Please circle)
1

2

3

4

5

6

7

8

9

10

With regards to the features of the website please tell us how you
Rated the following aspects:
The special offers
Very Good

Good

Ok

Poor

Ok

Poor

Quality of the items available
Very Good

Good

How easy is it to submit a query?
Very easy

Easy

Difficult

Impossible

The hidden logo animations
Very Good

Good

Variety of items available

Caleb Hermit

Ok

Poor

Very Good

Good

Ok

Did you take advantage of our offers today?

Poor

Yes

No

How would you rate the offer you used?
Very Good

Good

Ok

Poor

Thinking about the shop in general how would you rate the following?
The descriptions of items
Very Good

Good

Ok

Poor

Good

Ok

Poor

Good

Ok

Poor

Good

Ok

Poor

Ok

Poor

The theme of the site
Very Good

The rollover images and logo GIFs
Very Good

Menu navigation
Very Good

Navigation of the shop items
Very Good

Good

Did you need to submit a query in our shop?

Caleb Hermit

Yes

No

Why did you query?
Glitch or error

Item unavailable

Site help

Item not to standard

How did you rate the query facilities?
Very Good

Good

Ok

Did you purchase any of our retro games today?

Poor

Yes

No

Which console did you buy a game for?
PS1
Arcade machine

Thank you for completing this survey.

Caleb Hermit

N64
Other


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