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1
The Waterhoppers
Training Manual
Contents
Intro ................................................................................................................................................................................. 4
Katerina Boat Plan ........................................................................................................................................................... 4
Start of the day tasks ....................................................................................................................................................... 5
Equipment storage .......................................................................................................................................................... 6
Set Up .............................................................................................................................................................................. 6
Qualified & student kit .................................................................................................................................................... 6
Top of boat medical form checking / meet and greet ..................................................................................................... 9
Novice set up ................................................................................................................................................................. 10
Attaching to the platform .............................................................................................................................................. 11
Platform set up outline .................................................................................................................................................. 11
Job roles ......................................................................................................................................................................... 12
Back of the boat ......................................................................................................................................................... 12
Platform ..................................................................................................................................................................... 13
Mask fitting: ........................................................................................................................................................... 13
Donning of weights: ............................................................................................................................................... 15
Getting BCD's ready for the front man: ................................................................................................................. 16
Putting BCD's on the group: .................................................................................................................................. 16
Nervous diver problem .......................................................................................................................................... 18
Helping the group out of the water ....................................................................................................................... 19
Surface cover ............................................................................................................................................................. 20
3 Areas of the DSD Dive ......................................................................................................................................... 20
Part 1 The Entry ..................................................................................................................................................... 20
Part 2: The Dive Route ........................................................................................................................................... 21
Part 3 The Exit ........................................................................................................................................................ 24
Do’s & Don’ts ......................................................................................................................................................... 25
Scenarios Checklist : .............................................................................................................................................. 26
Snorkel guide ............................................................................................................................................................ 27
Welcome, Paperwork & Equipment Preparation .................................................................................................. 27
Briefing .................................................................................................................................................................. 27
Three snorkelling tours .......................................................................................................................................... 28
Organisation of snorkelers ..................................................................................................................................... 28
Equipment collection ............................................................................................................................................. 28
Qualified dive leader ................................................................................................................................................ 29
Welcome, Paperwork & Equipment Preparation .................................................................................................. 29
2
Briefing .................................................................................................................................................................. 29
Refresher courses .................................................................................................................................................. 30
Dive leading ........................................................................................................................................................... 30
Sales ....................................................................................................................................................................... 31
Accounts, records sheet and log book signing. ..................................................................................................... 31
Organisation of divers ............................................................................................................................................ 31
Videographer ............................................................................................................................................................. 32
Day plan for novice videographer: ........................................................................................................................ 32
Day plan for qualified videographer: ..................................................................................................................... 32
Additional duties ........................................................................................................................................................... 33
End of day kit put away ................................................................................................................................................. 34
Guidelines for working day ............................................................................................................................................ 34
Wash day Rotas ............................................................................................................................................................. 34
3
Waterhoppers Training Manual
Intro
Contained in this booklet is everything you need to know to start working at Waterhoppers. This training
manual is broken down into easy steps to follow in order to become competent in all of the areas required
on the boat, and so be at a satisfactory level in order to be signed off as competent in each of the specific
areas by the boat manager. The training guide means you are taking responsibility for furthering your
diving education at Waterhoppers and in turn your career within the dive industry.
Katerina Boat Plan
Below is the boat plan of the Katerina this is a rough outline and obviously not in detail but it will give you
the idea of the general lay out, what happens in each area and where everything is stored .
1. Videographers editing suite
2. Personal Diving Equipment Store
3. Down stairs store Regs/BCD’s
4. Qualified area
5. Main Deck
6. Right store 12/15 Litre Tanks and wetsuits
7. Left store 10 Litre Tanks /BCD’s
8. Back of the Boat
9. Upper Deck
10. Snorkelling Area
11. Sun Terrace
4
Start of the day tasks
You will arrive each day before the start of work (8.15) not eating your breakfast. Come onto the boat, put
your bags away down stairs , then check the daily work sheet to find out what job role you are doing for
the day.
The first task each day is to carry the tanks onto the boat, the 10 litres are stored the left side and the 12 &
15 litres are stored on the right (see boat plan).
At the start of the day some of the 10 litres are piled up outside of the boat ready to be carried on and
made into novice sets.
Tanks should never be thrown, they should be lain down in piles no more than three high and kept in place
with weights. If a tank falls over, it must be sent to the office and checked for damage.
5
Once you have moved the tanks return to the boat and proceed to your allotted tasks of either kit
preparation or top of the boat meet and greet.
Equipment storage
All the equipment stored on the boat has a set place which may change at certain points during the season.
•
•
•
•
•
•
•
•
Regulators are stored in area 3
Snorkelling programme kit 3
Fins 6
Wetsuits 6
BCDS area 7 (New Cressi’s 3)
Masks 7
Snorkels 7
Weight belts 8
Set Up
Morning tasks:
You will be assigned one of two jobs for the morning.
Either equipment set up (downstairs) or checking medical forms (upstairs).
Qualified & student kit
Equipment set up 8:15-‐9:30:
Equipment is set up according to what the instructors and qualified dive leaders write on the tickets.
Each ticket will have on it: the diver’s name and then next to it either a ‘Q’ or ‘S’ this is to signify qualified
or student listed underneath will be BCD size, wet suit size, regulator, fin size, number of kilos for the
weight belt. These are to be put into a neat bundle as shown.
Below is a step by step guide how to set up a student equipment set, the last section shows the changes
needed to be made in order to prepare up a qualified set correctly.
Only set up what is written on the ticket as some of the qualified divers and students will bring their own
equipment.
6
Example of Morning set up of Qualified / Student equipment
•
Examples of the two types of
tickets that you would expect to
receive in the morning. The
difference being The Q or S
noted in the top right corner
•
First find the Correct BCD and
weight belt as stated on the
ticket.
Lay the BCD on top of the weight
belt
•
•
7
•
Placed regulator on top (if
requested)
Placed fins on top (if requested)
•
•
Place wetsuit on top
Careful to pick the correct
wetsuit ( long or short) this will
change throughout the season
depending on the water
temperature
•
Close the BCD attaching the
shoulder straps diagonally to the
opposite clasps, This is to keep
the set more secure.
Make sure the inflator hose isn’t
hanging out of the package.
•
•
•
•
8
Wrap the weight belt around the
middle
Place the paper ticket into the
buckle with the name easily
visible
The set up is basically the same
for qualified equipment set
however you attach a 12 litre
tank to the BCD and regulator.
Top of boat medical form checking / meet and greet
Medical form checking 8:15-‐9:30:
Your job is to assist the Sales team on the top of the boat until the boat has left the harbour.
One of you will sit at the top of the stairs handing out pens and directing the customers to the correct
seating area. This role is very important as you are one of the first members of staff the guests has come
into contact, so you may well be the first impression of the staff that they have. This means smiling and
being willing to help, not sitting and grunting, remember even though you have done this every day for the
last four months they may never have been diving before and may be very nervous. Refrain from chatting
in groups of staff as you become instantly unapproachable.
The other members of staff on the top of the boat will be wandering around helping the guests fill in their
medical forms. Once they have filled in the forms you have to check them to see if there are any yes’s. If
there are yes’s you will need to take them to see the ship’s doctor in order to have their medical forms
signed off and cleared to go diving. Once the doctor has cleared them for diving mark you initial in the top
corner of the medical form, this shows the sales team that they have been checked and so are ready to be
put into their diving groups.
The number of dives they have prepaid for will be written at the top of their form.
Staff signature
BM Signature
9
Date
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