24925 ProCertForm v1 .pdf

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Professional Certification Form
Instructions:
Please use this certification form to certify that the qualified patient listed below has hearing loss and
requires the CaptionCall service to use the telephone in a manner that is functionally equivalent to a fully
hearing person.
Please fax the completed form to 1-888-778-5838, or email it to certification@captioncall.com, or mail it to
CaptionCall Certification, 4215 South Riverboat Rd., Salt Lake City, UT 84123. For assistance or questions,
call 1-877-557-2227. Once the form is submitted, a CaptionCall representative will contact the individual with
hearing loss to schedule installation of the phone.
Patient Information
Patient’s Name:  
Street Address:  
City: 

 State: 

Phone: 
Preferred Caption Language:

 ZIP: 

 Email: 
English

Desired product(s):

Spanish

Home phone

iPad app

Healthcare Provider Information
Business/Practice Name: 

  Promo Code:  

Street Address:  
City: 
Phone: 

 State: 

 ZIP: 


 Email: 

The following professionals may certify hearing loss (check applicable profession):
Audiologist (AuD)
Ear, Nose and Throat (ENT)
Family Physician
General Practice
Geriatrician
Gerontologist
Hearing Instrument Specialist (HIS)
Internal Medicine
Otolaryngologist
Pediatrician
Nurse Practitioner (NP)
Physician Assistant (PA)
Certification
• I certify, under penalty of perjury, that I am a hearing-care or healthcare professional and am qualified to
diagnose hearing loss.
• I certify that I have determined that the patient referenced above has a hearing loss that makes it difficult
to communicate effectively by telephone, and requires the use of captioned telephone service to
communicate by telephone in a manner that is functionally equivalent to a fully hearing person.
• I certify that both I and the patient understand that the captioning service is provided by a live
Communications Assistant and that this service is funded through a federal program for the hearing impaired.
• I certify that I do not have any business, family or social relationship with any employee of Sorenson
Communications or CaptionCall.
Professional’s Name: 
Professional’s Signature: 
Updated June 2015. Please use this form and discard all previous versions. 

 Title: 
 Date: 
245 - 0615


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