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IDC Infographic 2037 .pdf


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Realize Technology Value
with Training
An IDC Infographic sponsored by Hewlett Packard Enterprise (HPE)

Training Matters

24%

HIGHER PROFIT MARGIN at companies
with comprehensive training

1 hour

5 hours
S
E
V
SA of lost productivity

of training

50%

LESS SUPPORT NEEDED
for trained users

21%

LESS TIME NEEDED
by support teams to
fix problems

80%

of IT managers say
TRAINING CRITICAL
to project success

Ongoing Training Matters
Skills and performance degrade over
time without ongoing training

60% of

YEAR 3: Organization has lost
its original capability

100

YEAR 6: Organization has lost nearly
of its original capability

(Team Skill %)

75

75%

50

25

0

Year 1

Year 3

Year 6

Note: Assumes team has 30%
transition/turnover and replacement
employees are trained at 60% of
original employee

Training and certification increases capability
at any time in a professional’s career
IT professional with certification
and 3 years of experience has
almost 60% MORE CAPABILITY
than experience alone

60

(Mean Score)

50

A certification IS BETTER than 3
years of experience for domain
knowledge

40
30

Certification achieved

20

Prepared for security certification

10

No training

0

w/ <1 year
of experience

After 3 years of
experience

The HPE Value Proposition
IDC MarketScape Leader
4 YEARS Running for
IT Education and Training
Global coverage
Unmatched technical expertise
Targeted education consulting services

Technology Vendors Provide Better Training
Weaker
QUALITY

Parity

Stronger

Overall quality
Instructor quality
Quality of materials or content

OFFERING

Certification test preparation
Cost of training
Breadth of training content coverage
Off-site classroom delivery option

DELIVERY

On-site classroom delivery option
Virtual instructor lead delivery option
Learning content available digitally
Availability of IT process training

SERVICES

Relative Performance

IDC Buyer Perception of IT Education Providers Survey, January 2014

Dedicated Training Firms

Tech Firms

HPE is an IDC MarketScape Leader
for IT Education and Training in
essential skill areas, including:
Project Management Training (IDC#:250178, August 2014)
Cloud Training (IDC#250180, August 2014)
Big Data/Analytics Training (IDC#250181, August 2014)
Storage Training (IDC#250182, August 2014)
ITIL/ITSM Training (IDC#250185, August 2014)
Security Training (IDC#250186, August 2014)
Microsoft Training (IDC#250188, August 2014)

HPE Education Services
Complete continuum of
training delivery options
Self-Paced
eLearning

Video On-Demand
Instruction

Custom Education
Consulting

Live Virtual Instructor-Led
with Hands-On Lab

Traditional
Classroom

Dedicated On-Site
Training

HPE Education Services/Offerings
Cloud/Converged
Systems

Big Data

Technical
Training
Servers

Storage

Networking/
Mobility

Collaboration
and Productivity

Certification

Workforce
Transformation
Services

Security

For more information on HPE Education
Services, please visit the HPE web site at:
www.hpe.com/services/education
All IDC research is © 2015 by IDC. All rights reserved. All IDC
materials are licensed with IDC’s permission and in no way does
the use or publication of IDC research indicate IDC’s endorsement
of HPE’s products/or strategies.

IT Service
Management


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