PRC Training Cultural Intelligence Training .pdf

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PRC Training - Cultural Intelligence Session

Thursday 4 Feb 2016
8.00am – 12.00pm
Great Southern Room, WA State Library
Asialink Business, University of Melbourne before Friday 29 Jan 4.00pm

Session #
Session 1.1

Session Topic
Program Introduction

Session 1.2

Frameworks and tools for
understanding and working with
Asian cultures
Drivers of the Chinese mindset

Session 1.3

Session 1.4

Cultural etiquette for engaging
in China

Session 1.5

Skills and strategies for
enhancing cross-cultural
engagement with China

Session 1.6

Program action planning and

Session Details
§ Welcome
§ Icebreaker
§ Why develop cultural intelligence?
§ Cultural awareness activity
§ The MIS cycle
§ What is culture? Why is it important?
§ Face
§ Hierarchy
§ Relationship building
§ Never say “no” directly
§ Other cultural drivers
§ Greetings
§ Meetings and formal discussions
§ Banquets and social settings
§ Gift giving
§ Practice applying cultural intelligence
§ Strategies for effectively engaging with the Chinese
§ Case studies and scenarios relevant to the region
§ Summarise key learnings
§ Program close

Program Delivery Format


Four hour face-to-face training workshop
Utilise specific case studies and critical incidents for the Pilbara Region, providing examples of common
challenging situations Councillors and staff may face in engaging with Asia and the practical steps they
can take to overcome these challenges
To progress their learning and understanding of key Asian markets, participants will receive an
introduction to and a copy of an Asialink Business Country Starter Pack, a comprehensive and practical
information guide covering economic, political, cultural, business, and regulatory and tax issues

Mac OSX:Users:prcsupport:Dropbox (PRC):Projects:Current:Training for Staff & Councillors:5 Working papers:Training
topics:CAT:PRC Training - Cultural Intelligence Training.docx

Level 1 300 Newcastle Street
Perth WA 6000
+61 8 9467 2456
ABN 92 353 247 081

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