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Supervision Pathways .pdf


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Title: eDoc - CO - Supervision Pathways for WACHS Aboriginal Mental Health Workforce (ED-CO-15-66692)
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WACHS Aboriginal Mental Health Workforce

Supervision & Skills Pathways
Summary
WACHS recognises that a skilled and responsive workforce is a critical component in
the delivery of high quality health care. WACHS Mental Health Services (MHS) are
dedicated to the ongoing support and development of our Aboriginal Mental Health
Workforce as a key quality improvement initiative. MHS are also keen to ensure
effective systems to uphold duty of care to our staff by ensuring adequate supports
are in place for employees to thrive in the workplace.
There are five avenues for supervision and skills development for our Aboriginal
Mental Health Workforce provided across the WACHS regions and teams.
These include:






Professional Supervision and Line Management
Clinical Supervision;
Peer Supervision;
Mentoring & support and;
Professional Development and Training

Further the Aboriginal Mental Health Workforce provides supervision for the greater
WACHS Mental Health workforce by way of:



Cultural Supervision & Guidance – Individual Cases
Cultural Context and Mainstream Workforce Education

Professional Supervision and
Line Management

Clinical Supervision

Cultural
Supervision &
Case Guidance

Peer Supervision

Mentoring & support

Professional
Development &
Training

1

Cultural Context
and Education

WACHS ABORIGINAL MENTAL HEALTH SUPERVISION & SKILLS PATHWAYS| ED-CO-15-66692

Professional Supervision
Workers receive professional supervision from Line Managers in their work place.
This includes performance review and feedback, professional development planning
and one to one guidance through structured management
In most instances this is either conducted by the Aboriginal Mental Health
Coordinator (AMHC) or by a service manager/team leader in consultation with the
AMHC.

Clinical Supervision
Clinical supervision is a staff development process that aims to enhance standards
whilst facilitating professional and personal development.
Clinical supervision is a practice-focused professional relationship that enables
workers to reflect on their practice with the support of a skilled supervisor. Through
reflection they can further develop their skills, knowledge and enhance their
understanding of their own practice.
Clinical supervision can help workers develop skills and gain a greater knowledge
throughout their career. It is an integral part of lifelong learning.
Workers receive Clinical Supervision by way of Multidisciplinary Team (MDT)
meetings, and one to one workplace clinical supervision where required such as
debrief and individual case guidance.
WACHS is working towards upskilling all regional Aboriginal Mental Health
Coordinators as Clinical Supervisors to better support this process on a one to one
basis.

Peer Supervision
Peer supervision is provided to the Aboriginal Mental Health Workforce through a
number of avenues:


Aboriginal Mental Health Network

The network is a monthly videoconference meeting open to all Aboriginal Mental
Health employees. The network agenda provides opportunity for regional teams to
update on community engagement initiatives, service activity and discuss key
Aboriginal regional community issues such as deaths, feuding and suicides in a
culturally safe environment. It is in this meeting employees discuss any trends,
concerns and share ideas on workload management and ways forward.
Each month a regional team presents a de-identified case study to the network for
peer analysis and review. This gives experienced staff the opportunity to showcase
their skills in improving patient outcomes linking to the Model of Care whilst others
learn about clinical and cultural approaches to care, can ask questions and share
empathy and understandings.


Aboriginal Mental Health Leadership Subgroup
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WACHS ABORIGINAL MENTAL HEALTH SUPERVISION & SKILLS PATHWAYS| ED-CO-15-66692

The Subgroup is a fortnightly meeting attended by nominated Aboriginal mental
health leaders across the seven WACHS regions and Central Office.
The purpose of the AMHLS is to guide WACHS’s Mental Health Leaders to focus on
and prioritise the needs of Aboriginal patients and workforce when implementing and
prioritising business.
The WACHS AMHLS Meeting serves as a forum in which to review and
operationalise Aboriginal cultural competence within WACHS Mental Health
Services.
The group facilitates information sharing and provides a support network for
Aboriginal employees in leadership roles across WACHS.


Aboriginal Mental Health Forum

Every two years WACHS hosts a face to face Aboriginal Mental Health Forum to
bring together the entire Aboriginal mental health workforce. The forum provides
opportunity for skills development, learning, team building and most importantly
enables workers to build networks of support and share celebrating success.


Individual Orientation and Central Office Support

In additional to the regional workforce orientation process, Aboriginal mental health
employees receive individual orientation to the Aboriginal mental health programs
across WACHS. Delivered by the Senior Program Officers, Aboriginal Mental Health
based in Central Office, the orientations give workers a history of Aboriginal workers
in MHS, an understanding of their role and responsibilities, An understanding of how
similar workers in other regions operate and a clear outline of the support systems
and contacts available to them should they require further support.
Employees can contact the Central Office staff to obtain advice and guidance on
matters they feel unsure about raising in their teams or for advice on operational
matters to ensure they meet program objectives.

Mentoring & Supports
The Aboriginal Mentorship Program provides all Aboriginal employees within
WACHS an opportunity to participate in a program that provides a supportive
environment within which to learn and develop professionally.
It is designed to help individuals achieve their full potential, both professionally and
personally through their work experiences
Managed centrally by the Aboriginal Health improvement Unit, the mentoriship
program is accessible to employees through their local Human Resources
department. The program aims to:






Improve delivery of services through better informed and skilled staff
Promote leadership and succession planning
Increase cultural competence
Improve client satisfaction and enhance support systems
Promote higher staff retention, therefore reducing recruitment and selection
costs
3

WACHS ABORIGINAL MENTAL HEALTH SUPERVISION & SKILLS PATHWAYS| ED-CO-15-66692




Support networks for employees that will assist with organisational change
Allow successful mentees to become leaders with better people management
skills, and ultimately support them to become mentors themselves

Professional Development & Training
WACHS offers a variety of professional development and training to all of its
Aboriginal mental health employees. Rigid training schedules are not in place as
training needs and opportunities are assessed through individual professional
development planning.
Workers are encouraged to obtain at a minimum, the mandatory learning modules
for WACHS and a Cert IV in Mental Health or a similar relevant qualification,
however a plethora of in house and external training are sourced to build the skills of
workers across the regions. Workers are supported and encouraged to obtain
tertiary qualifications if and when they are ready and able.
Please see the Aboriginal Mental Health Career Pathways model for more.

Cultural Supervision & Guidance – Individual Cases
Aboriginal Mental Health Workers provide crucial cultural advice and guidance for
clinicians engaging with Aboriginal clients and their families. This guidance and
supervision for non-Aboriginal staff can prove to make significant improvement in
trust building, appropriate treatment, medication compliance, consumer & carer
engagement in planning and overall patient health outcomes.

Cultural Context & Mainstream Workforce Education
In addition to regional orientation and e-Learning Aboriginal Mental Health Workers
provide Learning and Development to clinical and service management staff. From
understanding local stories, histories and cultural practices to advise on feuding,
recent deaths in community and Traditional Healing; Aboriginal Mental Health
Workers ensure clinical practitioners and service managers are addressing the
needs of Aboriginal communities and creating safe trust relationships between
communities and services.

4

WACHS ABORIGINAL MENTAL HEALTH SUPERVISION & SKILLS PATHWAYS| ED-CO-15-66692


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