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Managing Conflicts Announcement May 6 (1) .pdf

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Why learn about Managing Conflicts?
It is said that we encounter on an average five conflicts a day!
Conflicts are inseparable part of our life. Listening, communicating purposefully,
understanding people and influencing them are skills that need to be developed consciously
to succeed in career as well as in personal life.
Managing inter-group conflicts is also a skill that managers have to develop to achieve their
goals effectively.
Participants will gain insights in these aspects of conflict management through discussions
on case studies and role plays in this Managing Conflicts program.

What is Conflict Management?
Managing conflicts is a skill which greatly enhances a person’s effectiveness. Broadly
speaking conflicts represent a tug of war between people or groups with different needs,
agenda, beliefs etc. It may not be possible to resolve all conflicts. But we need to learn to
manage conflicts so that we avoid counter-productive escalation. This involves acquiring
skills of resolving conflicts, awareness of our conflict management proclivities, listening and
communicating. It also requires skills of helping teams evolving rules for ironing out

Participants and the Program Content
This program is designed for managers from any discipline. Those with at least five years of
experience will gain more as they will be able to connect learning with experience.
In this program participants will gain insights in managing inter-personal conflicts, adopting
suitable conflict management styles and managing inter-group conflicts through case
studies, role plays and reflective discussions.
Since this program is designed to be very interactive, the number of participants will
be limited to twenty-five.

Hotel Fortune Park Lake City, Jupiter Hospital Compound, Eastern Express Highway,
Thane West 400 001. [Fortune Park Lake City is situated on Eastern Express Highway next
to Viviana Mall].

May 6, 2016. Program begins at 9.00 am and will end at 5.00 pm.

Proceeds to go to Rotary Club of Thane Metro, Thane
The proceeds of this program, after deducting the hotel expenses, will go to Rotary Club of
Thane Metro. The faculty will be conducting this program pro bono. The funds raised thus
will be utilised for social service activities of Rotary Club of Thane Metro.

Managing Conflicts

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Rs. 7,000 per participant. Please send a crossed cheque drawn on Rotary Club of Thane
Metro. Please send it to Rotary Club of Thane Metro C/o President Mr Hemant Mondkar,
HyTech Engineers Pvt Ltd. A-160 Main Road, Wagle Industrial Estate, Thane 400604
Transfer of funds through Net-banking: You may pay fees by transferring it through Netbanking. TJSB Bank, Vartak Nagar, Thane West. Account Number: 007110100041835
IFSC: TJSB0000007. Please advise us on payment through by email to
vivek.conflict@gmail.com. It will help us in quick registration. Rotary Club of Thane Metro will
provide receipts. Registration will close on May 03, 2016.
Please indicate name[s] of the participant[s], organisation, and years of experience
and contact details. [vivek.conflict@gmail.com, Tel 9619004213/ 022-25304297]
Cancellation policy: Full refund if cancelled on or before April 20, 2016. No refund if
cancelled thereafter.

About the Facilitator: Vivek S Patwardhan
Vivek S Patwardhan worked for 33 years at Asian Paints, the last ten years of his career there
heading Corporate HR as Vice President – HR. In that position he was responsible for managing HR
of Asian Paints and group companies which included 20 companies abroad. He was also responsible
for industrial relations at the corporate level.
Vivek has been teaching Conflict Management at TISS for last six years. He was appointed as TISCO
Chair Professor of Industrial Relations at Tata Institute of Social Sciences in 2006. Vivek has received
training on Strategic HR Management at London Business School, and in Mainstreaming Gender
Equality at ILO, Turin, Italy.
Vivek is a certified Executive Coach and now works on coaching and HR consulting assignments. He
advises Board of Directors of two companies and is retained as a consultant by many companies. His
work involves extensive training of managers in various industries. He also serves as an Independent
Director on the Board of Mahindra Sona Ltd., Mumbai.
Vivek was felicitated by his alma mater [MILS, affiliated to University of Bombay] in March 2007 for his
contribution to the field of Industrial Relations. He was also given Vocational Excellence Award by
Rotary Club of Thane Central.
Vivek is an avid blogger [www.vivekvsp.com], publishes a blog exclusively devoted to HRM, has
written several travelogues as well as articles in Marathi and English, and has edited special number
of a commercial magazine. He has recently completed translation of an English book in Marathi and is
awaiting publication.
Vivek is a member of Rotary Club of Thane Metro.

Managing Conflicts

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