LX Summer Schedule 20160327 20161029.pdf



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Service
Guide

27 March - 29 October 2016
New aircraft, new horizons.
The SWISS Boeing 777-300ER.

Intro
Editorial

Dear valued Customer,
2016 marks the beginning of a new era for SWISS and therefore also for Swiss
WorldCargo. It has already seen the arrival of the first of our Boeing 777-300ER
at the end of January and it will see the first of our brand new Bombardier
CSeries aircraft mid-year. Both of these aircraft are an important investment in
a sustainable future for our airline.
Thanks to the integration of the B77W into the SWISS fleet, we are pleased to
offer you an attractive summer 2016 timetable with additional frequencies,
connections and cargo capacity to some existing intercontinental routes.
With this new timetable, coming into effect on 27 March, operations to Chicago, San Francisco and Boston, until now daily, will be respectively expanded to
12, 13 and 14 times weekly. Services to Montreal and Peking will also increase
from five times per week to a daily service; the African destinations of Nairobi
and Dar es Salaam will be augmented to six flights per week.
Operations to Vancouver will be resumed, with three weekly flights operated by
Edelweiss. Rio de Janeiro and Calgary will be newly opened for cargo as well,
each with two weekly flights. And finally Punta Cana’s frequency will be doubled
to two weekly flights, LX 66 (MIA) will be ceased as from 26 May while LX 94
(GRU) will have no operations. LX 14 (JFK) will not be operated with B77W during the summer timetable 2016 anymore,
Meanwhile, we will continue to pursue our current strategy and clear-cut positioning. My team and I will continue to play to our strengths and competences,
and provide you with the operational excellence, the high quality service and
the flexibility for which we are known and appreciated. “If you are good at
something, stick with it”, as I always say.
We care for your cargo.

Ashwin Bhat
Head of Cargo

Swiss International Air Lines Ltd.
More information at SWISSWORLDCARGO.COM

1

Intro
Contents
Intro

-- Editorial 1
-- Contents 2
-- Philosophy
3-4

Products & Services

----------

SWISS X-Presso
SWISS Valuables
SWISS °Celsius Active
Container Portfolio
SWISS °Celsius Passive
SWISS Argus
SWISS Mail
SWISS General Cargo
Overview other Services

5-7
8-9
10-11
12-13
14-15
16-17
18-19
20-21
22-23

Operational

-- Acceptance cut-off times (export)
-- Delivery times (import)
-- Connecting times (transfer)

24-25
26-27
28-31

Timetables

------

Explanation of symbols & abbreviations
Swiss WorldCargo network
Schedule worldwide
Truck Schedule Europe
Truck Schedule Intercontinental

32
33-35
36-61
62-68
69-70

Fleet

-------------

Boeing 777-300ER
Airbus A340-300 (343)
Airbus A330-300 (333)
Airbus A321-111 (321)
Airbus A320-214 (320)
Airbus A319 (319)
Airbus A319 Helvetic
Avro RJ100 (AR1)
Bombardier CSeries (CS1)
Dash 8 Q400 (DH4)
Fokker 100 (100)
Embraer 190 (E90)

71
72
73
74
75
76
77-78
79
80
81
82-83
84-85

Unit Load Devices (ULD)

-- Overview
-- Detailed information

86-87
88-95

Insurance

-----

General information
Goods of all kinds
Species (SWISS Valuables)
Exclusions and claims

96
97-99
100-102
103-105

Your cargo contacts
Notes
Calendar

106-110
111
112

© Copyright 2016. Printed in Germany / Swiss WorldCargo / ZRHLX/CSM / March 2016.
Subject to government approvals and alterations without prior notice.

2

More information at SWISSWORLDCARGO.COM

Intro
Philosophy

A worldwide standard
SWISS has developed its entire product and service philosophy on the basis
of universal Swiss values such as friendliness, punctuality, reliability, safety
and security, innovation, tradition, efficiency and the keenest attention to
detail. It has done so with the clear aim of being a leading European airline
that is active all over the world and is “best in class” in all its business areas –
not just for passengers, but for cargo, too.

Added value
Adding value is one of Swiss WorldCargo's paramount objectives. As an
internationally-active provider of airfreight capacity, SWISS's cargo division
creates genuine added value for its customers through its specialist expertise, its commitment to quality and its innovative skills.
More information at SWISSWORLDCARGO.COM

3

Intro
Philosophy

Airport-to-airport
Swiss WorldCargo focuses on globally marketing cargo capacity between
two or more airports, and offers an airfreight network that stretches to more
than 120 destinations in over 80 countries. Its network of air services is supplemented by daily truck connections between key business centres.

Flown as planned
With its guaranteed acceptance, transfer and delivery times and its
carefully-selected ground handling partners, SWISS offers the firmest of
commitments that all your consignments will be transported exactly as they
are booked.

Seamless
Swiss WorldCargo does not market its own logistics concepts: it integrates
its services seamlessly and precisely into its customers' supply systems and
chains, to ensure that its total attention to safety and security extends to its
customers' planning, too.

Supervised
Seamless integration is all very well; but it will only be half as effective unless it is combined with continuous monitoring and a swift and proactive
response to any irregularities that occur. That's why Swiss WorldCargo provides its “Match” online consignment tracking system for its customers – to
let them know in real time exactly where their shipment is currently located
on the SWISS network.

Customer-focused
Swiss WorldCargo makes full use of its extensive experience and expertise to
provide innovative concepts that are specifically tailored to its forward-looking customers and their particular airfreight needs. Thus, in addition to its
SWISS X-Presso, SWISS X-Presso XL and SWISS X-Presso “One Hour Option”
express services, Swiss WorldCargo offers further airfreight products that
include SWISS Valuables, SWISS °Celsius Active, SWISS °Celsius Passive,
SWISS Argus, SWISS Mail and SWISS General Cargo.
For further details, please visit swissworldcargo.com
4

More information at SWISSWORLDCARGO.COM

Products & Services
SWISS X-Presso

For your time-critical supply chain

Express services generate significant supply chain value for worldwide businesses. In order to respond quickly to customer demand – for new products,
spare parts, important documents, pharmaceuticals, etc. – it is essential to
work with a reliable partner in order to acquire new or maintain existing business in an increasingly competitive global economy.

Why SWISS X-Presso?
Priority treatment, reliability and efficient processes ensure that your shipment arrives at its destination on time. In close cooperation with our customers, we have developed the express product, SWISS X-Presso. It perfectly
meets your expectations and can be integrated seamlessly into your timecritical supply chain. With one of the consistently highest flown-as-booked
rate in the industry, we provide you with the reliability you require.
More information at SWISSWORLDCARGO.COM

5

Products & Services
SWISS X-Presso

SWISS X-Presso facts
Capacity Features

SWISS X-Presso
(XPS)

SWISS X-Presso XL
(XPL)

SWISS X–Presso
“One Hour Option”
(XPT)

Preferred space
access

Yes
Intercontinental:
200 kg/1 m³
Europe:
100 kg/0.5 m³

Yes
Worldwide:
500 kg/2.5 m³
depends on aircraft
type

Yes
Intercontinental:
200 kg/1 m³
Europe:
100 kg/0.5 m³

Booking tolerance

+/-20%

+/-20%

+/-20%

Maximum weight/m³
per consignment

Depends on
aircraft type

Depends on aircraft
type

500 kg 2.5 m³

Maximum weight per
item

50 kg

No limits

99 kg for loose
shipments
No limits for BUP and
TRZ units

Maximum dimensions depends on aircraft
per item
type

depends on aircraft
type

depends on aircraft
type

BUP

Yes

Yes, except BUP with
dangerous goods

Yes

Transport of special
cargo (AVI, DGR,
etc.)

No, except following
Dangerous Goods:
RRE, REQ and RDS
(without dry-ice)

Yes

No, except following
Dangerous Goods:
RRE/REQ
(without dry-ice)

Trucks services

Yes

Yes

Yes

Handling features

SWISS X-Presso
(XPS)

SWISS X-Presso XL
(XPL)

SWISS X–Presso
“One Hour Option”
(XPT)

Latest acceptance
times “ready for
carriage”

90 min*

120 min* for loose
items
For dangerous goods
and live animals,
special acceptance
conditions apply

90 min for XPS in
combination with XPT
120 min for XPL in
combination with XPT

Transfer times

90 min*

120 min*

60-89 min for XPS in
combination with XPT
60-119 min for XPL in
combination with XPT

Delivery times after
landing

90 min*

120 min*

90 min for XPS in
combination with XPT
120 min for XPL in
combination with XPT

Special consignement
labeling by the
customers

SWISS X-Presso
tags and stickers

SWISS X-Presso tags
and stickers

SWISS X-Presso tags
and stickers

Separate handling
process

Yes

Yes

Yes

* Local offers may differ from standard product. Local conditions may apply.

6

More information at SWISSWORLDCARGO.COM

Products & Services
SWISS X-Presso
What makes SWISS X-Presso special?
Our product
−− Extremely short acceptance, transfer and delivery times
−− Short notice reservations right up to the final acceptance deadline
−− Skilled personnel worldwide
−− Guaranteed space confirmation shortly before departure global quality
and handling standards
−− No weight limitations (aircraft type restrictions apply)
−− Globally consistent handling and quality standards
−− An integrated online consignment tracking system
Our hub
−− Limited exposure to outside conditions (tunneled transport routes)
−− Short distances between aircraft position and warehouse
−− Cargo handling, warehousing and manifestation in one hand
−− Special handling supervision through Swiss WorldCargo’s hub control
centre
Your benefits
−− Fast transit times at our hub Zurich:
SWISS X-Presso (90 minutes) and
SWISS X-Presso XL (120 minutes)
−− Unbeatable 60 minutes tail-to-tail transit time at our hub Zurich with
SWISS X-Presso XPT “One Hour Option”
−− Highly efficient transport and handling processes ensure that your cargo
gets to its destination extremely fast and on time
−− Separate handling process in our rapid channel at hub Zurich
−− Dangerous goods accepted (local restrictions and IATA DG regulations
apply)
−− Seamless integration into your supply chain
−− Global network of stations with high quality and handling standards

Contact
Swiss WorldCargo
Swiss International Air Lines Ltd.
P.O. Box ZRHLX/CSMP
CH-8058 Zurich Airport
Competence Center
Phone +41 44 564 54 44
swiss-products@swiss.com
You will find your regional contact on our website at
SWISSWORLDCARGO.COM
More information at SWISSWORLDCARGO.COM

7

Products & Services
SWISS Valuables

For your highly secured supply chain

Valuable consignments nowadays consist of commodities far beyond gold,
money and precious gems. In an age of ever-faster pace, there is a growing
need to transport highly confidential documents, life-saving medicines,
art works and valuable collections. The transportation of high-value cargo
requires an understanding of the associated risks and the measures that can
be taken to reduce those risks.

Why SWISS Valuables?
Priority treatment, short transfer times and the Swiss quality ensure that
your shipment arrives safely and on time at its destination. We offer a valuables product which goes far beyond IATA’s security standards. When we
transport valuable goods by air, we adopt and embody the traditional values
and virtues of Switzerland such as discretion, reliability and technical expertise. A 99.5% flown-as-booked target value makes our transportation standards measureable and commits Swiss WorldCargo to your needs. To ensure
uncompromising loyalty, discretion and confidentiality, we are continuously
assessing our stations in terms of their security.

What makes SWISS Valuables special?
Our product
−− Storage in highly secured and constantly monitored facilities
−− Security checks prior to departure and loading process
−− Delivery at destination against signature of authorised consignee only
8

More information at SWISSWORLDCARGO.COM



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