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PSY 428 Week 5 Individual Review of Chapters 1 16 .pdf


Original filename: PSY 428 Week 5 Individual Review of Chapters 1-16.pdf
Title: PSY 428 Week 5 Individual Review of Chapters 1-16
Author: Dheerender

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PSY 428 Week 5 Individual Review of Chapters
1-16
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PSY428 REVIEW OF CHAPTERS 1-15 Guide

1. The field of organizational psychology began to
take its present shape in the _____.
a) 1870s
b) early 1900s
c) 1950s
d) early 1800s

2. Organizational psychologists collect data most
frequently using ____________.
a)

survey research

b)

one-on-one interviews

c)

under-cover agents

d)

none of the above

3. The transitioning process by which a new hire
becomes a productive member of an organization
is known in organizational psychology as:
a)

organizational integration

b)

organizational socialization

c)

new-hire trauma

d)

group cohesion

4. Which of the following is not true regarding
realistic job previews?

a) They should only provide applicants
with positive information
b) They may lower applicants’
expectations of a job
c)

They may reduce turnover

d) They can facilitate newcomer
socialization

5. Employee behaviors that are not required
under a formal job description (e.g., altruism,
general courtesy) are known in organizational
psychology as _______.
a)

Organizational personal behaviors

b)

Organizational citizenship behaviors

c)

Person-in-organization behaviors

d)

Extra-organizational behaviors

6. An evaluation of the results of an employee’s
actual performance on the job is the evaluation of
that employee’s ________.

a)

Productivity

b)

Utility

c)

Value

d)

Effectiveness

7. Job satisfaction has been shown to correlate
with many other variables, but its strongest
relationship appears to be with ___________.
a)

employee attitudes

b)

employee behaviors

c)

employee emotions

d)

organizational profit

8. The three most commonly researched forms of
organizational commitment are referred to as
_____________.
a)

continuance, affective, and normative

b)

regular, neutral, and super

c)

heavy, moderate, and light

d)

entering, staying, leaving

9. Choose the best definition of counterproductive
organizational behavior.
a) Behavior that slows an employee down
on the job.
b) Behavior that runs against the goals of
an organization.
c) Behavior that prevents an employee
from being effective.
d) Behavior determined by market
pressures.

10. Time lost and frequency measures are most
commonly used to evaluate which of the following
counterproductive behaviors?
a)

turnover

b)

theft

c)

absenteeism

d)

sexual harassment

11. Organizational psychologists commonly refer
to “good” and “bad” turnover as which of the
following?
a)

optimal and dysfunctional

b)

acceptable and unacceptable

c)

hiring and firing

d)

healthy and unhealthy

12. Occupational health and stress are influenced
by _____________ factors.
a)

psychosocial

b)

socio-cognitive

c)

psychopersonal

d)

indicological

13. Researchers who focus mainly on the negative
effects of workplace stress are likely adhering to
which of the following approaches to occupational
stress?
a)

humanistic

b)

medical

c)

clinical/counseling

d)

engineering

14. Which of the following terms is defined as an
aspect of the work or job environment for which
an employee may need to adapt or change?
a)

strain

b)

stress

c)

stressor

d)

goal

15. _____ role overload is due to the amount of
demands; ________ role overload is due to the

perceived difficulty of those demands by a
particular employee.
a)

work; emotion

b)

subjective; objective

c)

quantitative; qualitative

d)

physical; perceptual

16. Motivation is best described in terms of a
person’s __________.
a)

needs

b)

cognitive processes

c)

behaviors

d) all of the above can be useful in
describing a person’s motivation

17. The theory of motivation that is based on the
perceived fairness of transactional relationships
between individuals and organizations is
______________.

a)

Equality theory

b)

Equity theory

c)

Egalitarian theory

d)

Balance theory

18. Within expectancy theory, a person’s belief
that his/her performance will lead to a particular
outcome is known as _____________.
a)

Expectancy

b)

Valence

c)

Instrumentality

d)

Belief

19. Which of the following theories of motivation
views motivation as an ongoing process of
monitoring, comparison with a standard, and
adjustments to ensure progress is being made?
a)

Social cognitive theory

b)

Control theory


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