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Plus Expressway SR 2011 Community.pdf


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our community

Creating Social Enterprises through our
operations
PLUS has an obligation to manage and maintain 987 km of
expressways across the country. In taking on this obligation
we believe that we have a responsibility to provide an
efficient and safe expressway network that will enhance the
development of improving quality of life for our communities
as well as our customers.
As part of our contribution to Community Investment and
Development, we provide opportunities for social enterprises
and apply commercial strategies from our Group operations
to maximise improvements in human and environmental wellbeing as well as supporting profits for our shareholders.
Central to this aim are our Rest and Service Areas (RSAs)
which are located at intervals of 50 to 60 km along the
expressways and our laybys, conveniently situated at every
20 to 40 km along the expressways. These facilities are
constantly maintained at a cost of RM23 million a year,
focussing on safety, hygiene and cleanliness.

PLUS Sustainability Report 2011

In addition, we are constantly searching for ways to combat
vandalism and find avenues to better performance in terms
of quality deliverance of our products & services.
We make the investments because we believe that our RSAs
and laybys contribute greatly to the socio-economic
development of the local communities in nearby areas.
The businesses we help to create in our RSAs are primarily
social businesses whose surpluses are principally reinvested
for social objectives. They are mainly enterprises that are
owned by the people who work there or who reside within
20km of the locality. They share three common characteristics
of Social Enterprises as defined by the international expert
group Social Enterprise London.
First, PLUS helps them to be Enterprise Oriented and directly
involved in producing goods or providing services to users of
the highways as viable trading organisations creating operating
surpluses that is invested in the long-term sustainability of
the business and its local stakeholders.

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