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Control Panel Guide Hosted Exchange.pdf


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Control Panel Guide – Hosted Exchange
Set Mailbox Permissions
You can grant permission for any Exchange user to
access another Exchange user's mailbox and send
email as another user

Document Updated: 10/14

3. A yellow pop up screen will appear stating: This
mailbox has been locked (how long ago) and you
will have the option to click on the Unlock button

1. On the Control Panel Main Page, locate the
Hosted Exchange section and select Mailboxes
2. Click on the mailbox name you want to adjust
modify permissions for
3. Click on the Permissions tab

4. In the Email address box, enter the Exchange

email address of a user on this domain that you
want to have access to this mailbox
5. In the Permission drop-down menu, click the
desired access:

*Note: It can take up to 5 minutes for the mailbox to
successfully unlock and for the user to be able to log
in again

View Mail Client/Mobile Device Setup Info
You can view and download mailbox-specific
instructions for setting up your Exchange mailbox
1. On the Control Panel Main Page, locate the
Hosted Exchange section and select Mailboxes
2. Click on the mailbox name you need setup
instructions for
3. Click the Client Setup tab
4. Click the link for the instructions you want to view

• Full Access: The user can access this mailbox
including all email folders, calendar, contacts, and
tasks. However, they may not send email with this
mailbox as the From address
• Send As: The user can use this mailbox as a From
address in Outlook
• Both: Must select this option if you want the user to
have access to the email folders as well as to be able
to send as the mailbox
6. Click the Add button and then click Save

Unlock an Exchange Mailbox
More than 10 failed login attempts will automatically
lock a mailbox for 30 minutes. To unlock the mailbox
before the automatic lockout period has passed, you
can perform the following steps:
1. On the Control Panel Main Page, locate the
Hosted Exchange section and select Mailboxes
2. Click on the mailbox name that has been locked
out

5. Click Save

Distribution Lists
When you create a distribution list, you are creating a
group email address. Whenever someone sends
email to that email address, the email is automatically
sent to all members of the distribution list. These
members can be mailboxes within the domain and/or
contacts outside of the domain

Create a Distribution List
1. On the Control Panel Main Page, locate the
Hosted Exchange section and select Lists