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Modern Phone Call Tracking Service .pdf



Original filename: Modern Phone Call Tracking Service.pdf
Title: Virtual Call Tracking System - Making Every Call Count Virtual Call Tracking

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 1300 891 340

info@virtualcalltracking.com.au

Free Demo
http://www.virtualcalltracking.com.au

HOME

SOLUTIONS 

ABOUT US

CONTACT US

LOGIN
You are here Home

ACCOUNT FOR EVERY PHONE
ENQUIRY
Adwords, TV, Radio, Letterbox, Newspapers, Magazines, Cinema...anything.
FREE DEMO

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INBOUND PHONE CALL
TRACKING THAT’S
POWERFUL &
AFFORDABLE
No software fee’s
No licence fee’s
No monthly administration fee’s
No set-up fee’s
No charge by the minute
A responsive call tracking and reporting system built to help
small, medium and large enterprise make profit from every call.

Do you know which ads or media channel is
producing you the best enquiry ratio for your
business from advertising?
Easily track each of the channels that produce you phone call enquiry:
Search Engine Marketing,
Digital Display,
TV, Radio,
Press,
Magazines,
Web Traffic,
Referrals,
Pages,
Keywords,
Experiments, and
Devices,
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Need Help?

Use the information to easily work out which channel produces you the
best R.O.I.. No more guesswork to making important business decisions
on where to invest adverting for the best cost per lead.
Do you know that as much as 20% of inbound calls from advertising are
missed. Do you know how many customers are lost because of poorly
handled calls? We do. We can provide call listening and reporting
services that will rate every call, identify any missed call and supply you
with the detail to re-dial the customer and save the lead. And if your
team handles a call poorly or misses an opportunity, we can report back
to you for training.

Learn more about call tracking & analytics
>>

MAKING EVERY CALL COUNT
AND INCREASE YOUR PROFIT
Track & learn
Virtual Call Tracking captures every call; the advertising source of the call; the phone number; the store the call was directed to;
the time of the call; the length of the call;, right the way down to the keyword the caller typed into Google or Bing.

Monitor
All data works seamlessly between Google Analytics and Adwords to optimise PPC campaigns. Use our dynamic “Phone
Number Swapping” code to identify phone calls and web events. Accurately optimise your PPC campaigns to conversions for
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better ROI.

Keep everyone accountable
Who’s keeping YOUR people accountable? As much as 30% of enquiry may not be converting. Would you like to know why?
Our service goes beyond the “set and forget” provision. We can report back to you on how well a call has been handled by
your staff; was it converted, and if not why not?
LEARN MORE ABOUT CALL ROUTING >>

USE VIRTUAL CALL TRACKING TO ...

Understand which channels drive call enquiry
Do you know which media channel is producing you the best call ratio for your business from
advertising?

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Identify your best enquiry source
Know the cost per enquiry for each advertising channel. Track all of your inbound lead generation activities and get the
complete picture. Be better informed.

Make better decisions
Make meaningful marketing decisions based on customer call response to advertising rather than guessing. Better
information = Better decisions.


WORK WITH A PARTNER
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LINK YOUR CRM AND

CALL LISTENING AND

WHO UNDERSTANDS
We understand that enquiry is the life line
of every business. We are more than just a
supplier of phone call recording services.
We understand what a phone call means to
your business and strive to be a key
strategic partner who provides tactical
services to help you generate better
marketing ROI’s.

DISCOVER WHAT DRIVES
REVENUE
Link your CRM to Virtual Call Tracking and
start measuring advertising success by
revenue
source.
Understand
which
keyword, campaign, device, channel and
media is driving your customers to your
door. Take advantage of call conversions in
your favorite PPC, CRM, CRO, analytics and
custom-built applications using application
integrations.

RATING SERVICE
We record and can listen in on every call. If
your team misses an opportunity we can
email you recordings and provide reports
about each call for staff training and
governance. How many customers you are
missing because of poorly handled calls?

MAKE EVERY CALL COUNT. START TRACKING YOUR MARKETING
BETTER TODAY.
SETUP IS EASY.
FREE DEMO

LIST OF FEATURES
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DEVELOPER DOCUMENTATION

Call Tracking

Tracking Script

Application Integrations

Google Analytics Set-up

Call Routing and Management

Google AdWords Set-up

Data Analytics & Reporting

Optimizely
Google Tag Manager Set-up

MENU

CONTACT US

Home

Adelaide

About Us

Melbourne

Contact Us

Perth
 info@virtualcalltracking.com.au
 1300 891 340

Copyright © 2016 Virtual Call Tracking. All rights reserved. Privacy Policy | Compliance Statement

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