CEM Resume .pdf

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Title: CEM Resume

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Chelsea Merricks


Louisiana State University


Bachelor of Arts in Mass Communication - Advertising
Minor in Visual Communication

professional Experience
say hi!


Ace cash Express

- Customer Service Associate

• Responsible for engaging and assisting customers
• Provide product and service knowledge to customers
• Understanding customers’ needs and helping them discover how our
products meet those needs
• Multi-tasking in a fast paced team environment
• Being able to close a sale to boost customer clientele
• Completing all paperwork completely and accurately in a timely
• Having interpersonal skills that enable customers to feel comfortable
with our products, features, plans and services

Winn - Dixie

- Customer Service Lead






• Responsible for meeting all standards set on the front end by leading
and running high energy shifts
• Deliver exceptional customer service skills and ensure associates
deliver the same service during the shift
• Coach and train new and current associates on proper
procedures during each shift to keep in line the skills needed for the
store’s performance set by the company.
• Support management in all areas that impact the business, including
labor cost, waste monitoring, sales,etc.; management of daily cash
procedures; accurate inventory data and reporting all data to Area

Internship Experience
baton Rouge youth Coalition

(2014-P RESENT )

- Communications Intern
• Created all communication materials, including recruitment
posters for businesses, invitations to fundraisers, etc.

Microsoft Office Suite, Photoshop, Illustrator, InDesign, Prezi, Simmons
OneView, Social Media

Extra-Curricular Activities
- Adfed Member
- National Society of Leadership and Success member

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