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Broadcasting Solution for Travel and Tourism .pdf

Original filename: Broadcasting Solution for Travel and Tourism.pdf
Author: Ashvini Vyas

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Broadcasting Solution Benefited Travel and Tourism Industry
As per the study, the ratio of traveling has been increased in a past decade by almost 67%. It means
people are traveling more often than before. The reason behind this increased ratio of travelers could be
many. To take a few examples, the businesses are dealing with the international clients so the key
executives need to travel from one country to another. The business trip could also be from one state to
another. If we see another scenario, due to stressful work life people used to travel to have some
relaxation time. It can be a one day picnic or a mini holiday vacation at some exotic travel destination.
This turned into the favor of travel and tourism business. The travel and tourism industry can gain
maximum benefit because of this changing human need. However, the world is growing faster than
before, so the old mechanisms of serving the customers would not be enough to stand in the fierce
competition. Each travel agency or an agent has to integrate the advanced mechanisms and tools to
serve the customers. They also need to stay in touch with them for customer relationship maintenance
so they can ensure that each time he/ she travels, he/ she takes benefit of their service only.
The voice broadcasting solution is one of the tools which can be used by the travel and tourism
industry to cater their customers in a better way. It will also work as a great customer relationship
maintenance tool. The broadcasting solution allows sending a voice message by call broadcasting. You
may record the voice message in your own voice to give it a personalized touch or you can also upload
a recorded voice message file. The broadcasting solutions also provide the option of text to speech
conversion, which means, you may write a text message which will be converted into an audio
message. You may then send that message to your customers. The broadcasting solution can also be
used to broadcast the text messages. The most advanced benefit of the broadcasting solution is that you
can send a personalized message to each customer in a one go. It means you can send thousands of
messages at a time and you don’t need to send it again and again.
The broadcasting solution also allows scheduling the messages which need to get broadcast. It means if
you are managing a tour of 5 days and the schedule is fixed, you may schedule the common messages,
which will automatically get broadcast on a time specified by you. For example, if you have arranged a
tour of 5 days and on the first day of the journey, at 9 AM all passengers need to be present at the
cafeteria of the hotel for breakfast. Then you may schedule a voice broadcasting message which will be
sent to each passenger. If at 10 AM bus will leave for first tourist point, so the passengers need to get
congregated at the lobby of the hotel, then again the system will broadcast the scheduled message to
each passenger. This will not only save your time of calling or telling each passenger individually, but
will also create a better image of your tourism service.

Using the voice broadcasting solution, you may also greet the birthdays and festivals to your passenger
or send them the promotional messages of your next tour. This way, you will be able to stay in touch
with your customers and gain better customer response. This will contribute to the growth of your
We offer custom voice broadcasting solution development services at affordable rates. To discuss your
requirements, drop an email to our Marketing Manager, Ashvini Vyas, ashvini.vyas@ecosmob.com

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