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2016 12 Customer Newsletter .pdf



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“Over 65 years
of excellence!”

December 2016

IN THIS ISSUE


Parts Online



Lifetime Frame & Structure Warranty



Volvo CE Insider App



NPK Hammer Rebuild Special



Volvo CE Certified Rebuild Special



Customer Service Agreements



Volvo Factory Tours



Contact Us
JOIN OUR MAILING LIST!

Greetings and Merry Christmas from all of us at
Highway Equipment & Supply Co.! Thank you for
taking the time to read through our
newsletter. We will send these out periodically
so you can stay up-to-date with our company.
Read on to find product and service updates,
current industry events, tips on how to get
the most out of your equipment,
customer news, and equipment specials.
Please enjoy the newsletter and contact
one of our branches if there is anything
we can help you with.

SDLG SNOW SPECIAL

Volvo Construction Equipment

SDLG Loaders

1

NPK Construction Equipment

Carlson Paving & Road Construction
Products

NEW ARTICULATED HAULER
With growing demands for higher payloads, Volvo has
released the A60H Articulating Haul Truck. This is the
industry's largest articulated hauler produced.

Gradall Highway Wheeled Excavators

Boasting a 55-ton capacity, it can haul 40% more material
than the A40 class trucks. On April 11th, 2016, it was
unveiled at Bauma, the world's largest trade fair. The truck
performs to the higher payload standards while continuing
to provide fuel efficiency and operator comfort.

Euclid Mining & Rigid Frame Haul Trucks

Pavers & Road Wideners

For more information, visit www.volvoce.com!

Rayco Forestry Equipment

NEW VOLVO ROLLBED
Power Tools Pavement Breakers, WalkBehind Tampers, Walk-Behind Rollers,
General Construction Tools

To keep up with the growing demands of our
customers, the Drums branch of Highway
Equipment and Supply Co. has added a new Volvo
rollbed truck to our delivery fleet. With increased
hauling capacities, this truck has proven to be
extremely efficient and user friendly, which means
more deliveries in less time.
(Continued on next page.)

Doosan Air Compressors, Generators &
Light Towers

2

Novamac Drills

Skyjack Lifts

Bobcat Equipment
(Only available through Drums location)

Check with your local Parts Department to
order parts online!

Volvo Construction Equipment is designed and
built on a foundation of exacting quality requirements. These tough standards are derived from
decades of experience, both in field and in the lab,
delivering unsurpassed frame and structure longevity and durability.
Quality is synonymous with the Volvo brand and is
central to the products engineered and produced
by Volvo for more than 175 years. That quality is
embodied through the Volvo CE Lifetime Frame
and Structure Warranty.
Speak with your local Sales Department today for
more information as well as what products are
covered.
*All warranty applications subject to Volvo CE warranty
standards and guidelines.

NOVAMAC
Highway Equipment and Supply Co. is pleased to announce
that we are an official Novamac rock and quarry drill dealer.
Novamac Industries is a Canadian company founded in
1988. Located in Quebec City, Quebec, they are a leader in
design, manufacturing, and marketing of hydraulic and
pneumatic rigs as well as all-terrain carriers.
(Continued on next page.)

3

Sales Manager Bob Palermo and Territory Sales Manager Mike
Duke recently visited the Novamac factory for a tour and hands
on sales and operations training. Our first sold machine arrived
in the end of April, and onsite factory sponsored operations
training took place with the purchasing company's team. If you
are looking to add a drill to your equipment fleet, feel free to
contact one of our branches; we would be glad to answer any
questions you may have.

We are pleased to present our new company
website. Feel free to use our new features,
including:
• A user-friendly interface
• Contact information across the company
• Newly featured products& services
• Product updates
• Equipment specials
• Customer news
• Service & support updates
• Much more!
Be sure to check out www.hwyequip.com
and Like us on Facebook!

PENN COLLEGE
In support of future generations who are interested in joining
the heavy equipment industry, Highway Equipment and Supply
Co. entered a multi-year commitment with Penn College to fund
a scholarship program.
The program is for qualifying students enrolled in Heavy
Construction Equipment Tech or Diesel Tech. Ryan Flood, Vice
President, and Jennifer Conway, HR Representative, recently
attended the Job Fair at Penn College to talk with students
about future employment and internship opportunities with
Highway Equipment.

Get the most out of your Volvo Equipment
with the Volvo Insider App.


Get detailed product specs & images



View info on upcoming events



Get real-time information on your
Caretrack-equipped Volvo Equipment

The app is now available for your smart
phone or tablet on Google Play & iTunes.

(Continued on next page.)

4

We are the ONLY authorized NPK dealer in
Central and Northeastern PA!
In addition to outstanding service from factory
trained technicians, you will receive a 6-month
warranty covering all workmanship and materials
used for the rebuild!
Call your local branch to schedule service!
*Warranty does not apply to shipping cost or wear items
such as: upper/lower tool bushings, impact ring,
retaining bar and pins. New tool is covered by separate
tool warranty.

DO MORE WITH LESS!









Rebuild of the machine power train using
Volvo reman components
Like-new look: clean, paint, decal
3 year/5,000 hours on engine, drop box,
transmission, drop box, drive axle parts
1 year/2,500 hours on other Volvo remanufactured components
1 year/1,500-hour warranty on other Volvo
Genuine Parts
200-point machine inspection from certified
Volvo technicians
Customizable level to meet your demands &
budget
Exhaust emissions reduction retrofit available

Speak with your local world-class service manager today about breathing new life into your
trusted Volvo equipment.
*All warranties are subject to Volvo CE terms &
conditions.

JOIN OUR TEAM!
As all great businesses do, we are always looking for qualified
people to fill various roles within our company. Click this link to
go to our website for more information about how to apply.

5

CONTACT US!
We offer various levels of service agreements,
ranging from basic to extensive service needs.
Some of the benefits include:













We have some new additions here at Team Highway, and
we want to make sure you are getting to the right person.
Take a moment to look over our latest contact list.

Free machine inspection & report at every
service
Free 5-year subscription to Volvo Caretrack
System*
Proactive problem correction to reduce
unscheduled downtime
Flexible service hours
100% Volvo Parts
Volvo-Trained technician
Flexible payments
Peak machine production & performance
Maintain optimal fuel economy
Online monitoring of machine function and
maintenance schedule
Investment protection and overall operating
cost reduction

Contact Tim Emenheiser at 717-859-3132 x3503
for a quote. Inquire today about having Highway's
fac-tory-trained service technicians maintain your
equipment!
*CareTrack Equipped/Active machines

Get a first-hand look at your equipment where it is
being designed and built! Walk the factory line
and even demo equipment right in the facility's
own jobsite simulation yard.
Your itinerary is customized to your segment,
fleet, and specific requirements.
At the factory, you will be taken on a detailed trip
through the state-of-the-art ISO and LEED (Leadership in Energy and Environmental Design) certified manufacturing facility. This VIP experience
offers the ability to see everything from materials,
delivery, fabrication, paint shop and on to the final
test area. This is truly a world-class experience
you are never to forget!
Tours are offered Monday through Thursday at
9:00 a.m. to 1:00 p.m.
Set an appointment with your local Sales Representative today!

Visit us online at www.hwyequip.com!

Drums Branch

Harrisburg Branch

15 Honeyhole Road
Drums, PA 18222
PH# (570) 788-1127
FX# (570) 788-1593

4500 Paxton Street
Harrisburg, PA 17111
PH# (717) 564-3031
FX# (717) 564-3568

Brownstown Branch

Lock Haven Branch

200 Burkholder Drive
Ephrata, PA 17522
PH# (717) 859-3132
FX# (717) 859-2685

122 Fritz Road
Lock Haven, PA 17745
PH# (570) 769-1070
FX# (570) 769-1071

Thank you for reading our newsletter. We at
Highway Equipment & Supply Co. consistently
strive to improve our customer experience.
Furthermore, we aim to provide our customers with
the latest information and the best service to keep
them on the cutting edge of their respective
industries. We thank you for your continued
support.
MERRY CHRISTMAS!
- Highway Equipment & Supply Co.

6


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