Young Adults Guide Plym Chad .pdf

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Original filename: Young_Adults_Guide_Plym_Chad.pdf
Title: Microsoft Word - Leaflet access to services for young people Plympton Chaddlewood.docx

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Welcome

 
We know you might have seen us before
but we thought as you are turning 18 you
might want to know a bit more about us
and how to access our services.

Appointments
We have lots of different appointments
to help meet your needs. Our patient
advisors in reception can help you along
the way.
Routine
- Book online/by phone/in person
- You can request a specific GP.
Often this is useful for an ongoing
condition for some continuity.
- If you are happy to see the next
available professional, you will
often get an appointment quicker.
This is a good option for new or
short-term conditions.
Urgent
- Book by phone
- Patient advisors will ask for some
clinical details so that we can
prioritize calls and make sure the
right person in the right place sees
you at the right time.
- A telephone call with a GP may be
required for further assessment

Confidentiality
All the staff at the surgery have a legal
duty to maintain the highest level of
confidentiality.
If you are receiving care from other
services we may need to share
information to enable us to work together
for your benefit.
This means in effect no medical
information will be divulged to a third
party such as relatives, employers,
insurance companies unless you have given
us written permission to do so.

 

Young adult’s guide to
accessing our services

Your details
Keeping your phone number, email and
address up to date enables us to keep in
touch and maintain your confidentiality.

Plympton Health Centre
01752 346634

Chaddlewood surgery
01752 345317

 
@beaconmedgroup

Out of hours: 111
In emergency: 999

@beaconmedicalgroup
www.beaconmedicalgroup.nhs.uk
beaconmedicalgroup@nhs.net

Contraception
All our GPs can give
contraceptive advice.
We also run a well
woman clinic for
implants and coils.

Travel
We run a nurse – led
travel clinic.
Please book at least 6
weeks before you travel
in case you need any
vaccinations.

See also:
www.fpa.org.uk  

See also:
www.fitfortravel.nhs.uk

Stress and anxiety
Our GP’s can discuss either via
telephone or in person concerns you
may have about your mental health.

Sports and minor injuries
Bites, minor cuts and sprains are just
some of the many injuries we treat in
our minor injury unit @ Ivybridge.

See also:
www.plymouthoptions.com
www.thezoneplymouth.co.uk

We do not have X-ray facilities

Sexually transmitted infections
We provide confidential advice and
some testing.
See also:
Derriford GUM clinic via
www.yourship.uk 01752 431124
Free postal chlamydia test:
www.freetest.me (under 25s)

Concerned about?

-

Speak to one of our patient advisors
to set up your unique online log in

Please allow at least 48 hours for
this service.  
Minor illnesses
We have several different members
of our team including pharmacists,
nurses, paramedics and health care
assistants as well as GPs.

The zone drop in clinic Mon-Fri 125pm Sat 10:30-4pm  
Online services
Book appointments
Order repeat prescriptions
Get in contact
Consult GP online

Prescriptions
You can allocate a chosen pharmacy
by speaking to our patient advisors.
We can then send a prescription
directly to them.

Healthy lifestyle
Book an appointment with our nursing team for help
to stop smoking or alcohol consumption advice.

We ask for information when you
request an urgent appointment in
order to give you the most
appropriate appointment within the
limits of what is available.

See also:
www.nhs.uk/Livewell
www.nhs.uk/smokefree
www.talktofrank.com

See also:
www.nhs.uk
WebGP via our website;
www.beaconmedicalgroup.nhs.uk


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