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At Villa Orthodontics .pdf

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At Villa Orthodontics, we have been creating beautiful smiles in Richmond since 1997. Dr.
Richard Villa has been voted Glen Allen Orthodontist of the Year and one of “America’s
Top Dentists”! Have a look at our reviews from the many patients who can now be proud to
show off their beautiful smiles. Villa Orthodontics has a comfortable and professional
atmosphere where our first priority is to make sure that each visit is an enjoyable one. We are
just east of Innsbrook on Broad Street and service the Richmond area including Short Pump
and the surrounding areas. Our office accepts all major insurance providers and offers flexible
payment options. Please call to schedule a visit with Dr. Villa for a free consultation to see
what he can do for your smile

Our staff is specially trained to provide you with expert clinical and administrative support. We
continually advance our education through periodic continuing education courses.

Office Hours
Monday – Friday 8:00 AM – 5:00 PM
Dr. Villa is always available for orthodontic emergencies involving pain or discomfort and can be
paged after hours by calling our main number.

Your scheduled appointment time has been reserved specifically for you. We request 24 Hour
notice if you need to cancel your appointment. We are aware that unforeseen events
sometimes require missing an appointment although we do not double book to predict
cancellations. Our policy is that there is no charge for the first three missed appointments. After
missing your third appointment without notifying us 24 hours in advance, you are subject to
being charged an additional fee.
We greatly appreciate you being a patient of ours and continue to work on facilitating
scheduling. Our reception staff is eager to assist you in reaching your treatment goals in a
timely and convenient manner.


Accelerated Treatment
Richmond Invisalign
Arcad – Computer Assisted Indirect Bonding
Insurance We Accept
Adult Braces
Early Treatment
Band Color Chooser
Braces Questions and Answers Videos
Invisalign FAQ
Invisalign Teen
Types of Braces

First Visit
We are always excited about meeting new patients during their first visit to our office. Your
initial appointment will consist of a thorough examination and a discussion of potential
treatment options. This important 30-minute visit will give us insight into your orthodontic
needs. We know your time is valuable, so to expedite treatment, we may also reserve time
following the exam for diagnostic records. The records include X-rays, photos and impressions
for study models and are necessary for developing the appropriate treatment plan. This
additional appointment will last approximately one hour.
During the initial examination for each patient, we will address the following questions that
cover the basics of orthodontic treatment. We encourage you to ask questions as well.

Is there a condition that orthodontics can address?
Is treatment needed now or should treatment be delayed until appropriate growth,
tooth eruption or other factors have occurred?
What treatment procedures will be used to correct the problem?
Do any permanent teeth need to be removed?
How long will the treatment take?
How much will it cost?
What are my payment options?

While we can often answer these general questions about treatment during the initial
examination, we will address specific areas after careful analysis of the diagnostic records. We
feel it is important to analyze each patient’s specific needs, because in-depth planning leads to
superior results and higher patient satisfaction.

We will then schedule a consultation visit to discuss treatment options, time frames and
financial arrangements. We insist that our patients leave the office with a clear understanding
of their specific needs, what the treatment will consist of and how long it will take. Also, we will
answer any additional questions.
Please assist us by providing the following information at the time of your first visit:

Any panoramic X-Ray taken within the past six months.
If you have orthodontic insurance, bring your insurance card. By providing this
information at the first visit, we will be able to give you an estimate of your costs.

New Patient Forms
To help us with your chart, please complete the appropriate online new patient form below. For
your convenience these forms can also be downloaded, printed, filled it out and brought it to
your first appointment.

Adult Information Form
Child Information Form

Contact Us
We are always available to talk with you and address your concerns. Please feel free to contact
us during the following hours through our office phone number or e-mail address. After hours,
you may page Dr. Villa for orthodontic emergencies involving pain or discomfort by calling our
main number.

Monday – Friday: 8:00 a.m. – 5:00 p.m.
Villa Orthodontics

10120 W. Broad St.
Suite L
Glen Allen, VA 23060
Map & Directions
Phone: (804) 747-0137
Fax: (804) 747-5251
E-mail: info@villaorthodontics.com

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