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Ecosmob To Offer IVR Solution for HealthCare Industry .pdf


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Ecosmob Technologies Announced To Offer IVR Solution Development for HealthCare Industry
Summary
Ecosmob Technologies has announced to develop IVR solution to cater healthcare industry. The stated
IVRS will be developed in FreeSWITCH, which will help different healthcare departments to automate
their tasks.
Body
Ecosmob Technologies is a well known name in the VoIP industry. The company has been offering
custom solution development services in different VoIP technologies for more than 9 years. The
headquarter of the company is situated in Ahmedabad city of Gujarat, India. The company has been
offering industry specific VoIP solutions to cater the specific need of a specific industry vertical. As per
the recent announcement made by the spokesperson of the company, they will be offering an IVR
solution development services for the healthcare industry.
The spokesperson of the company shared that the IVR solution will be designed and developed by
keeping nature of different healthcare institutes. This IVR solution will automate different task of the
healthcare industry. This IVR solution for healthcare industry can be used by any healthcare
organization, including a hospital, an individual medical practitioner, a forensic lab, a multi specialty
hospital, etc. This Healthcare IVR solution will help these and many other types of healthcare institutes
to automate their tasks. The stated IVR solution will be developed using the FreeSWITCH technology
so it can handle multiple concurrent users.
The IVR solution for healthcare industry can have multiple features. Some of them are listed
hereunder:
∑ Customizable IVR (Interactive Voice Response) prompts
∑ Text to speech conversion
∑ Multiple languages support
∑ N-level IVR menu
∑ Nested IVR menus
∑ Payment processing
∑ Welcome message
∑ Call Detail Reports
∑ And many more

As per the details shared by the spokesperson of Ecosmob Technologies, this IVR solution for
healthcare industry can have many features. Based on requirement, the healthcare institute owner can
choose the feature, which will be developed for him/her. The IVR solution for the healthcare industry
will automate many tasks of it. Some of them are listed below:
∑ Scheduling medical checkup appointments
∑ Sending reminder for upcoming medical appointment
∑ Send reminder to collect medical reports
∑ Allow patient to pay medical bills using Payment Processing IVR
∑ And more
“We develop custom IVR solutions for the healthcare industry. There are many tasks which can be
automated in the healthcare organizations. By using this IVR solution and automating the common
tasks, medical staff can be kept free from answering similar questions of the patients and their family
members or calling them to give reminders for upcoming appointments or scheduling appointments.
This will save a lot of time and efforts of the human resources in a healthcare organization which can
be used in many other productive tasks. To help improve the working model of healthcare vertical we
have announced this service of IVR solution development.”, shared spokesperson of Ecosmob
Technologies.
To know more about this IVR solution development and related service, the spokesperson of the
company has advised to drop an email to sales@ecosmob.com
Keywords
IVR Solution Development, Hospital IVR Solution, IVRS for healthcare industry, Interactive Voice
Response System


Ecosmob To Offer IVR Solution for HealthCare Industry.pdf - page 1/2
Ecosmob To Offer IVR Solution for HealthCare Industry.pdf - page 2/2

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