I.C newsletter Issue 38 English .pdf

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Title: ACT E newsletter English 38

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in this edition
• Employee’s kids visit
• ACT Lunches second phase of winter campaign
• Water International day poster
• Training section latest news
• Written communication skills
• Code of conduct - Our Employees
• Environmental Policy for Aqaba Container Terminal
• Continuous improvement projects- Engineering Department
• Continuous improvement projects- Operation Department
• New Intranet portal (Gateway) project
• Safety Alert
• Safety Hero for January 2017
• Congratulations for new babies
• Birthdays of Feb
• Edition drawings
• Productivities of Feb


Employee’s Kids visit
Aqaba Container Terminal’s Internal Communication Committee which aims to enhance communication channels between departments and employees, arranged a second visit to ACT for
employee’s kids to introduce them to the terminal’s activities, the workplace of their parents and
the roles that their parents perform within a safe environment that guarantees their going back
home safely every day.
Registration was announced in order to collect the employees’ names and to perform a draw to
choose 20 winners to join us in our tour.
On Feb 2nd, the kids wore special safety gear and carried their own ID cards and were welcomed
by the CEO and the rest of the SMT at the terrace.
The HSSE building was the second stop during the tour to introduce the major roles it plays during
the working hours of our employees, and to show them the clinic, fire truck and ambulance that are
available there as well.
The tour continued to the remaining terminal facilities, showing them the equipment that we use
and the significant efforts put in by all the employees in the terminal.
This type of visit will be performed twice a year by the IC committee.

We were all pleased by this visit and would like to thank all participating kids:

Radwan Suliman Al Dalabeeh
Ahmad Mohammad Al Kfairi
Ahmad Sameer Ali
Leen Ibrahim Bolbol
Qais Wesal Ali Al Amro
Noor Jamal Al Fakhri
Layan Husam Abu Kaware


Abdulaziz Mahmoud Aziz
Batoul Jamal Al Riyatee
Safa Tawfeeq Al Tarabeen
Rayyan Majdi Abu Ghalous
Ahmad Abdulwahab Al Shyyab
Saif Ismaeel Al Bawaleez
Ahmad Loai Al Khraisat

Alaa Bashar Al Farran
Shokri Abdulhameed Al Shorbasi
Mahmoud Akram Bani Yasin
Mohammad Akram Bani Yasin
Abdulwahbal Mohammad Al Tarawneh
Zaid Bassam Al Amayreh



In its second phase of the winter campaign, ACT expands its CSR activities
in the southern part of Jordan.
In collaboration with the Directorate of Education in Tafileh and the Jordanian community, The Aqaba Container Terminal Company distributed food parcels to needy students in three schools in Tafileh. The students were chosen after
having been evaluated to ensure the parcels were distributed to those families/kids that are in most need.
The campaign started its first phase in the areas of Wadi Araba (110km from Aqaba) and reached Tafileh (200 KM from
Aqaba) in its second phase.
The initiative comprises of the distribution of parcels consisting of basic goods and varied food items to needy families,
in addition to winter necessities such as gloves and winter hats.


Water is lift
Don’t waste it
In the name of God, the Merciful, the Compassionate

(Eat and drink and be not extravagant; surely He does not love the extravagant)
God Almighty has spoken the truth

Training section latest news
Since the last issue, the HR department’s training center conducted a number of internal activities and trainings as
- Awareness session for the operators about reefer accidents (cost, numbers, how to deal with any case) in addition to giving some
notes about compliance with the laws. This training was conducted by Mohammed Khrisha and Bassam Al Abdallat from the Legal
- A Safety talk was conducted to the operators by Trainer Rami Al Habahbeh on yard 4, in which he covered topics such as operator
errors and how they can be dealt with, using the PPE inside the terminal, and how the operator can deal with faults before the arrival
of ENG team, in addition to discussing the frequent faults that occur and how to avoid them.
- Training on several equipment under the standardization program umbrella and as per the plan that is being implemented by the
Operations department.
- Seat belt inspection initiative by Trainer Amjad Al Khoub in cooperation with the HSSE department and with the assistance and quick
response of the ENG department to repair the faulty seat belts. General awareness tips about TT check list through the RDT were also
given by the trainer.
- A training session related to the most frequent RTG operator mistakes was conducted by trainer Rami Habahbeh to Operators and
trainees in coordination with the engineering department.
- A training session related to the new fire system on reach stackers was presented to the operators in order to enhance their skills.
The training was conducted by trainer Mohammad Al Tarawneh.


Written communication skills
Learning business writing skills can have a positive
impact on an individual’s career advancement. Effective channels of communication make an organization
run smoothly. Professional quality writing being sent
through these channels improves productivity and the
ability of all functional areas to work together, particularly in an increasingly global workplace where collaboration is the norm.
Here are top 10 tips to consider with every message you type.
1. Write short sentences. Short sentences are easier to read than long sentences. If a sentence feels
like it’s getting long, break it into two.
2. Write short paragraphs. Limit your paragraphs to three sentences. This allows for white space and
improves readability. If a paragraph looks like a big block of text, consider how you can divide it
into two or three smaller paragraphs.
3. Use people’s names. Just as people notice when you speak their names, they are also aware when
they read their names. This will let them know the message is for them and makes the person feel
4. Be clear. With every message you type, ask yourself, “Is this message clear and to the point?” No
one likes having to read a message more than once to figure out what the other person is trying to
5. Be concise. Learn to communicate your messages in the fewest number of words possible. This
should be your goal with every sentence you write.
6. Look for potential misunderstandings. As you proof read your messages ask, “How could this be
misunderstood?” Go the extra mile to avoid potential misunderstandings.
7. Provide a complete response. When you receive a message that asks multiple questions, be sure to
address each subject or question asked. Don’t make people send another message repeating the
overlooked question because you didn’t take the time to provide a complete response.
8. Number multiple topics. If you are covering more than one point, break out each point using numbers. So it will be better to see and understand.
9. Use a friendly tone. You can notice the tone people convey in their written communications, and tell
when they are aggravated, overly firm, curt, or offended. Communicating with a friendly tone will
make your recipient more receptive.
10. Know when to pick up the phone. If there is something upsetting to you, pick up the phone and call
the other person. Don’t allow yourself to send emotional messages that have the potential to scar a
relationship and cause you regret.
Prepared by Dareen Srour


Our Employees
At Aqaba Container Terminal, we want to attract and retain the best and brightest people form the broadest
talent pool possible, and ensure that we select the right candidates, based on merit, skills and personality.
Equal opportunities in employment pay and development, and a workplace free from discrimination and
harassment, are basic rights. We are committed to providing a positive workplace for our people where
opportunities are equal and differences are valued.

Diversity and

We provide equal treatment and opportunities for everyone.
We provide an inclusive environment and equal opportunities for employment and development. We
value individuals that bring diverse talents, skills, and perspectives to the organization. Diversity of
thought makes us stronger.
At ACT, we treat all employees and job applicants equally, fairly, and respectfully and will not
discriminate against anyone based on race, gender, age, disability, religion, political or other
opinion, or cultural background.
This is applicable to all people processes, including recruitment, selection and promotion decisions.
We always aim to choose the most qualified person for any position from the widest possible pool and
ensure an inclusive environment to drive exceptional business results.

Conflicts of interest

We promote transparent and sound business dealings by avoiding conflict of interest.
Employees are expected to devote their full time and attention during working hours to promoting
ACT business. They may not be otherwise employed for any purpose during these hours. In addition,
they may not at any time engage in, be employed by or otherwise associated with, any outside
enterprise, venture, or activity that may be in conflict with their employment by, or the interests of

Data Protection

We respect the privacy of our employees.
When we collect personal data, we will say why the information is needed. We will only use it for that
particular and legitimate business purpose and store it securely and for no longer than is necessary.

We protect our brand while fostering transparency. We act according to our values and demonstrate
respect and inclusiveness in our social media interactions.

Social media

We recognize the importance of interaction through social media and promote its responsible use.
All posts on personal social media or on platforms such as “LinkedIn”, “Facebook” and “Twitter”
should be considered public and not disclose confidential information. Posts and comments on
social media should be clear that they reflect personal views and not those of the company, unless
posted by an authorized representative of ACT.

To obtain a copy of the Code of Conduct please contact Internal Audit department at 2091205



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