ADP Evolution of Work eBook Final.pdf
The workplace of the future is arriving now. Changes in
technology, culture, and economies are having an impact
on the way people work at all levels around the world.
These changes have affected both the way employees engage with one
another and the tools they use to get their jobs done. While these shifts
may vary across geographic location, industry, or position, there is no
doubt that employers and employees must adapt as quickly as these
changes are taking place.
In order to understand how workplace trends are impacting the
workplace, ADP Research Institute® (ADP RI) conducted an original
qualitative and quantitative study among employers and employees in
four major regions: North America, Europe, Latin America, and AsiaPacific. This research provided insight not only into understanding
emerging workplace trends but also the needs of employees. This
approach provides a more long-term view than simply reviewing trends
as they are developing today, and it also anticipates and addresses the
new frontier of the global workplace.
• In this study of predominantly white-collar workers, employees around
the world feel positively overall about most workplace trends,
including those emerging now and those predicted to occur in the
future. In the Asia-Pacific region, for example, where the population is
younger and job growth is rapid, employees are fully ready to
embrace new innovations. This is particularly true for those trends
related to increased freedom, such as employees being able to define
their own work schedules. In Latin America, employees are also open
to embracing future trends, but economic setbacks and slow growth
have prevented many from adopting current trends at the same pace
as other parts of the world.
The Evolution of Work
The Changing Nature of the Global Workplace
• While most employees in this study remain positive about the future,
there are some trends that are viewed negatively, particularly those
that may threaten an individual’s stability, such as automation
replacing certain jobs.
• Of all organizations that were surveyed, those most likely to adapt to
specific workplace trends include those defined as multinational
corporations, those that have been in business for fewer than 20
years, and those that are located in the Asia-Pacific region.
• In terms of where employees see the greatest impact occurring in
their workplace, most respondents feel that rapidly changing
technology and globalization are the factors that will affect them the
• Results of the study found that employers think more long-term, a
dynamic that will be explored in more depth in this paper, while
employees tended to think more in the short-term.
Understanding various perspectives on workplace trends and how they
impact employees—from Millennials in Europe to Senior Executives in
North America—is at the heart of this paper. Additionally, by
understanding people’s perspectives, business leaders and Human
Resource (HR) departments can be better equipped to stay on the
cutting-edge of trends in the workplace.