UOP COMM 400 Week 2 Individual Communications Journal .pdf
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COMM 400 Week 2 Individual
Communications Journal Entry 2 Nonverbal Communications in the
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Write a 700- to 1,050-word journal entry in narrative style describing
the role of nonverbal communications in your workplace. Refer to this
week’s readings to inform your responses.
Describe three situations involving nonverbal communication that
you observed or experienced between a manager and subordinate.
Detail the following for each situation:
• The setting, such as a conversation, presentation, or meeting.
Describe the relationship between the participants, such as the boss
and subordinate, peers, speaker, and audience.
• The nonverbal communications you observed and whether they
were congruent with the verbal conversation. Where incongruence
occurred, how might the participants have provided effective
feedback to prevent the situation from recurring?
• The function or functions of the non-verbal communication such
as complementing, accenting, contradicting, repeating, regulating, or
substituting. How did your non-verbal communication examples fulfill
• How unconventional language or word choice might have hindered
the situations observed. Consider “shoptalk” and denotative versus
• At least one listening technique the manager used. Was this an
appropriate technique for this situation? Why or why not? What other
effective listening techniques would you recommend for the manager
in this situation?
Format your journal entry consistent with APA guidelines.
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