UsingCityLife May17 .pdf

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Using CityLife: how to sign up and start making savings
Sign up
1. Visit ​
2. Create a secure password and follow the simple steps to register your
3. You’ll need your payroll number (found on your payslip)
4. Start making savings!
Remind me - what is CityLife?
CityLife is your brand new colleague benefits portal for all things City and all
things savings! You get access to a huge range of discounts, rewards and
benefits, exclusive to you as a City colleague.
CityLife lets you save on just about anything, all year round - on top of instore
special offers and sale prices. From hundreds of online and instore discounts at
your favourite shops, to Cashback rewards on hotel bookings, mobile phones,
holidays and more - it’s a whole new world of rewards for City colleagues.
CityLife is fully accessible via smartphone, computer or tablet - so you can get
everything you need at the click of a button, no waiting around. You’ll also
have 24/7 access to all of your colleague benefit information, company news
and more, so you'll never miss a thing.
How to make savings with CityLife
1. You can get an instant saving with our range of ​Instant Vouchers​, which
include Cineworld, New Look and Pizza Express. Simply find your chosen
retailer, purchase the number of vouchers you need and show your
voucher code at the till to get your goods! You can view your purchased
Instant Vouchers in your Account section on the website.
2. You can get a fantastic discount on big brand names such as Boots, Costa
and B&Q with reloadable gift cards. For example, you save 10% at Boots,

so if you topped up £100 you would only pay £90! You can keep using
your card again and again, so don’t throw it away.
3. You can earn a reward on your online shopping with Cashback. Simply
find your retailer, click through to their website to make your purchase,
and your Cashback is tracked back to your CityLife account. Once it’s
confirmed, you can withdraw your Cashback to a bank account, or use it
to top up a reloadable card!
Help and FAQs
If you have any queries on how to use the new discounts, head to the Help
section via the “?” icon, where you can access the 24/7 HelpDesk team on
Instant Chat. There’s also a knowledge base and FAQ section to help with any
queries. Prefer chatting on the phone? Call the team on 0203 780 1891 and
they’ll be happy to help.
Happy saving!

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