RPA State of Play infoG .pdf

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The RPA state
of play in
Robotic process automation (RPA) is
transforming Banking, Financial Services and
Insurance firms globally. Here a few facts
from a recent PEX Network survey to get you
up to speed.

This is only beginning
Out of the 150 executives questioned, 89% had an RPA
solution implemented, or were on their way to doing so



33% had an implemented RPA
solution and are looking to expand
usage to other processes

26% of executives were in the
process of piloting an RPA system for

How much is being invested?

The research shows that more than 80% of firms invest less than £1m into RPA, which is
still relatively low considering that nearly 90% of said firms are implementing or looking
to implement an RPA solution.

What are the problems?


Budget availability is a challenge faced by
13% of respondents. As shown above
investment is relatively low

Job loss

Only 5% of executives cited FTEs fearing job
loss as the main problem, is job loss no
longer an issue for firms?


The problem faced by 26% of executives was
Standardisation of processes before RPA


The worth of RPA is clear, as only 7% of
respondents' main issue was management
not seeing its value.

The extent of automation
A robot
Each RPA script can in essence being
counted as a member of a business'
workforce. Among the companies
implementing 'robotic workers', only a
handful (10%) hire more than 500.
With the vast majority of firms (57%)
only utilising a maximum of 10.

What's being
There are several processes that
can be optimised through RPA
solutions. Among the most
popular options from recipients
were Finance Shared Service
Centre (66%) and Transactional
Banking (42%).

How much is
being automated?
RPA & AI is on the rise, but how much
have companies entrusted towards this
new work force? Most businesses leave 1- 5
processes to RPA, with a significant drop
off in the 5-10 and 10-50 regions. However
when it comes to 50+ processes (21%)
there is a rise, companies that embrace
RPA clearly trust it to do its work.

The information contained within this
infographic was sourced from the PEX RPA
Benchmarking Report 2017. Check out the
report for even more insights on how RPA &
AI is being used across a wide range of roles
and industries.

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