CE BLSS FacResCon Poster Jun17 Final .pdf

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Factors influencing Job Satisfaction in Speech and Language
Therapists working in the United Kingdom
Claire Ewen – Dept. of Psychology
Craig Jackson, Jagjeet Jutley-Neilson, John Galvin – Dept. of Psychology
Helen Jenkins – Dept. of Speech & Language Therapy & Rehabilitation Studies

The cost to the nation when the workforce is unwell is significant (Black, 2008, ICAN, 2006, Jackson & Cox, 2006). In the
case of speech and language therapists (SLTs), this cost arises on two fronts: both with regards to a healthy, productive
workforce and in respect of the impact that poor quality intervention has on children, young people and adults with
communication difficulties. SLTs enjoy the flexibility and stimulation that the job provides. However, there are specific
psychological stressors including workload, caseload, lack of autonomy, lack of support, isolation, role ambiguity and not
being valued that can lead to chronic stress and burn-out. A small body of research reports job satisfaction and/or stress
in SLTs but this is out of date and does not reflect the changing landscape of modern SLT working.


To identify factors specific to SLTs
working in the UK, that contribute
to, or hinder their job satisfaction.


• Identify levels of job satisfaction/stress in SLTs in the UK
• Identify whether SLTs experience any particular demands
which are associated with stress
• Identify which job aspects contributing to job satisfaction
mitigate the effects of the demands of the job
• Identify whether personality type is associated with
feelings of satisfaction
• To compare the responses of SLTs working in different
settings such as the NHS, those working outside of the
NHS, and those who work privately


PHASE 1: Large-scale survey
Questionnaires will be sent to all SLTs
registered with the Royal College of Speech
and Language Therapists (n≈15,000)
PHASE 2: Interviews
Interviews (participants selected from those
who agree to be interviewed in their


The research will improve retention of the
workforce through the adaptation of
workplaces to people, thus also helping to
alleviate secondary strain on the education
and criminal justice sectors. Equipping SLTs
with knowledge in order to empower them to
negotiate an improvement in working
improvements in health for this group of

Black, C. (2008). Working for a Healthier Tomorrow; ICAN (2006) The cost to the nation of children’s poor communication. I CAN Talk Series (2);
Jackson, C. A. & Cox, T. (2006) Health and well-being of working age people. ESRC Seminar Series. ESRC: London.

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