Resume Francisco Torres .pdf

Francisco P Torres
Date of birth: 29 Oct 1984
Porto/ Portugal
(00351) 919 177 101
francisco.cpt@gmail.com

PROFESSIONAL EXPERIENCE
Followadventure Porto, Portugal (Feb - Mar 2017)
- Managing the warehouse, workshop and race track
- Running errands
- Driving clients and team manager
- Race assistance service
- Support construction worker building a new office
- Support team manager, mechanics and clients as needed
Uber Porto, Portugal (Oct 2016)
- Transporting clients
Genpact - Order Management Process Associate Cluj, Romania (Dec 2015 - Mar 2016)
- Process SAP orders for orders confirmation, supply confirmation, third party vendors, invoicing and reporting
- Support customers via e-mails/phone
- Develop and maintaining relations with logistics partners and informing customers regarding availability and
deliveries
- Create purchase orders (POs) for the third party orders
- Offer resolutions for internal updating requests, including but not limited to: credit/ debit notes,
reimbursements
- Build a relationship with clients and sales representatives
- Solve potential issues between client purchase orders (PO) and system information
- Communicating with the warehouse and freight forwarders to efficiently manage the delivery process to
ensure return of goods to the final recipient
- Preparing the relevant documents for the orders (export, transport, customs, insurance)
Camo - Quality Assurance Manager Porto, Portugal (Mar - Sep 2015)
- Review, update, apply and transfer the bodybuilder instructions, bodywork procedures and dismantlement of
installations
- Monitor and verification of production conformity
- Support in designing tasks and designers
- Preparation of instructions for fields mentioned
Studio Dennis Vedder - Design Assistant Rotterdam, Netherlands (Jul 2012)
- Assisted in building special structures
Studio Luke Morgan - Designer Training London, England (Oct 2011)
- Assisted in building special structures
Gemeo - Marketing Research Porto, Portugal (June 2014)
- Conducted live intercept surveys

INTERNSHIP
Studio Bas Sala - Public Space Design Intern Rotterdam, Netherlands (May - Aug 2012)
- Made models
- Designed and built parts of an installation
- Co-developed an installation in the public space

LANGUAGES
Native Tongue
- Portuguese
Proficient
- English, German, Italian, Spanish
Business Professional
- French
Beginner Level
- Dutch , Romanian

EDUCATION
IPAM - Porto, Portugal
Master in Marketing Management - Specialization in New Marketing Trends
Católica Porto Business School - Porto, Portugal (May 2013)
Executive Course in Principles of Marketing
Polytechnic University of Milan - Milan, Italy (Feb - Jul 2010)
Bachelor in Industrial / Product Design (Exchange Student Program)
ESAD (College of Arts and Design) - Porto, Portugal (Graduation: 2010)
Bachelor in Industrial / Product Design

VOLUNTEER ACTIVITIES
International Film Festival Rotterdam - Construction Assistant Rotterdam, Netherlands (Feb 2013)
- Assisted in the assembly and packing large festival displays
Camera Japan Festival - Decoration Assistant Rotterdam, Netherlands (Sep 2012 - Oct 2012)
- Merchandising for special events
Experimentadesign - Exhibition & Installation Assistant Lisbon, Portugal (Sep-Oct 2011)
- Exhibition set-up assistant and exhibition room monitor
Portolazer - Paddock and VIP Assistant Porto, Portugal (Jul 2011)
- VIP Host for Paddock guests
- Serve tables in the VIP lounge and assist colleagues as needed