Sales Support Executive June 2017 (PDF)

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Author: Packard Bell NEC, Inc.

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Job Title:

Sales Support Executive

Reporting To:

National Account Manager – Foodservice & Export

General Role:

Providing Support to the Sales function in a predominantly
administrative capacity with a focus on maintaining existing
accounts and developing new accounts. This role provides a
platform for career growth within the organisation.

Deputised by:
Marketing Team
Main Responsibilities:

Provide support to the Sales Managers in the day to day managing and developing
of certain key accounts

Ensure the accurate and timely completion of customer administration (e.g.
promotional proposals, new line forms, Export certificates etc.)

Regularly review the promotional account calendar, prompting Sales Managers to
update as and when required.

Regularly review and update customer price files in line with any changes,
producing and distributing regular price lists for all customers

Arrange for POS/sales information to be communicated and distributed to the Field
Sales Team.

Establish a procedure for communicating NPD roll out to relevant staff e.g.
Commercial aspects, POS, Product Images, Launch dates etc.

Liaise with the Marketing Team to develop appropriate Marketing materials for new
product launches and promotional activity/opportunities

Purchase stand/dump bins and maintain an inventory of same.

Arrange samples and co-ordinate delivery to customers

Attend customer meetings as and when required by Sales Mangers

Assist with presentation preparation for key customer meetings as required by
Sales Mangers
Updated June 2017 v1

Follow up and respond to account queries on a timely basis.

Provide support to relevant Sales Mangers on customer tenders and bid

Prepare and provide sales reports as required

Monitor and feedback to Sales Managers on competitor activity in the trade

Attend internal meetings as required by Sales Managers

Attend and assist at Trade and Consumer exhibitions as required including
assisting with both stand set up and take down and customer follow up afterwards.

Maintain excellent levels of Customer Service, ensuring regular communication with
internal and external contacts.

Identify and implement improvements and efficiencies to existing processes

Any other duties as required to fulfil Company needs.

Job Title:

Sales Support Executive
Updated June 2017 v1

Reporting to:

National Account Manager – Foodservice & Export

Applicants must be able to demonstrate how they meet the following essential criteria on
their tailored CV and at interview:

3 A Levels (or equivalent)

Degree in a Business


1+ years’ experience of working in a
Sales environment

Experience gained within a
Sales Administration
Department in the FMCG

Proven ability to multi-task within a
fast-moving environment

1+ years’ Field Sales
Skills &

Excellent interpersonal and
communication skills with the ability
to negotiate & influence at all levels,
providing a dynamic successful
customer orientated approach
Highly computer literate with
advanced level knowledge of
Microsoft Office.
Possess excellent organisational,
problem solving, prioritising,
presentation and planning skills
Meticulous attention to detail
Proven ability to work effectively both
independently and as part of a Team
Proactive, results-orientated & selfmotivated


Flexible approach towards working
Ability to undertake travel as and
when required
Hold a full driving license

Updated June 2017 v1

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