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DEVRY MGMT 591 Final Exam Guide Set 1 NEW.pdf


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SA
4.
(TCO 5) Define power from an
organizational behavior perspective. What is the difference
between power and influence?
SA
4.
(TCO 5) There are four forms of
personal power. Please identify and explain any three of the
four.
SA
4.
(TCO 5) Compare and contrast
charismatic and transformational leadership styles. Provide
two characteristics of each leadership style.
SA
4.
(TCO 5) Differentiate between trait
theories of leadership and behavioral theories of leadership.
Describe each and give an example of each type of leadership.
SA
5.
(TCO 6 & 7) Explain how interpersonal
conflict occurs, and give two examples of substantive conflict
and two examples of emotional interpersonal conflict.
SA
5.
(TCO 6 & 7) Describe and illustrate with
an example an advantage that face-to-face communication has
over written communication. Describe and illustrate with an
example an advantage that written communication has over
face-to-face communication.
SA
5.
(TCO 6 & 7) Workplace deviance is
costly to both organizations and employees. Victims of
workplace deviance suffer from stress-related conditions,
decreased productivity, and low morale, and are more likely to
leave the organization. How can norms be used to reduce
deviant workplace behavior?