lessentiel uk (PDF)

At a glance
At AccorHotels, hotels are in our name and our DNA. Which is why we will always offer a full range of hotel
experiences to suit all our guests’ budget and needs, ensuring that 24 hours a day, 365 days a year, they are
always feel welcome. And we go further by providing personalized services, organizing high-end events,
producing e-commerce solutions. With augmented hospitality, we do more than just look to the future, we
create it.

25%*

TO WELCOME OUR GUESTS

250,000

France

EMPLOYEES IN ACCORHOTELS BRANDS

1,631 HOTELS
147,418 ROOMS
—————

HOTEL NETWORK

28%*
Europe
1,221 HOTELS
173,848 ROOMS
—————

4,200 HOTELS
600,000 ROOMS
HOTEL PORTFOLIO

Over 20 HOTEL BRANDS

26% *

FROM LUXURY TO ECONOMY
NEW BUSINESSES

PRIVATE RENTAL - CONCIERGERIE
DINING & EVENTS - DIGITAL SOLUTIONS
REVENUE OF

€922 MILLION (2017 half year revenue)*
€691 MILLION (2016 half year revenue)*
*Results after IFRS 5 application

Asia-Pacific
777 HOTELS
157,185 ROOMS
—————

13%*
North America,
Latin America and
Caribbean
371 HOTELS
72,983 ROOMS
—————

8% *
Africa,
Middle East
195 HOTELS
45,698 ROOMS
—————

DREAM

AT THE HEART
OF THE GUEST
EXPERIENCE

COME BACK

“Be inspired when
selecting a
destination”

“Be rewarded
and recognized”

+21,000

+2,200

NEW MEMBERS EVERY DAY

DESTINATIONS ON
ACCORHOTELS.COM

SELECT

SHARE

“Find the best offer”

“Share my experience
with my friends”

1 Multi-brand

25M fans

web portal

16 Brand websites

ON SOCIAL NETWORKS

STAY

BOOK

“At the hotel I feel
expected and special”

“Book anywhere
from any device”

+5

+30%

DOWNLOADS

Check-in online

OF THE ACCORHOTELS

+288%

SINGLE APP EVERY

MINUTE

Fast Check-out

PREPARE
“The best way to
prepare my stay”

80
CITY GUIDES ONLINE AT
ACCORHOTELS.COM

RESTAURANTS & BARS, Seeking excellence and authenticity
+9,000
Restaurants & bars

80,000
Talented employees

200
Million meals a year

At AccorHotels, we have a mission to
make restaurants and bars the heart
and soul of our hotels. So we are
thinking like restaurateurs, delivering
food and drink experiences that are
excellent, relevant and authentic.

A COMMITED, RESPONSIBLE AND CARING GROUP
“A pioneer company, AccorHotels has built its history on a deep dedication to forging ties. As a leader, it has always
cared about upholding a high level of commitment to our employees, our guests, our partners and to our host
communities where we live and work in more than 90 countries”. Sébastien Bazin, Chairman and CEO of AccorHotels

Sharing

Acting

Spreading

OUR PASSION
FOR HOSPITALITY

FOR POSITIVE HOSPITALITY

HOSPITALITY OF THE HEART

•

1 TREE IS PLANTED EVERY MINUTE WITH OUR
REFORESTATION PROGRAM.

AN INTERNATIONAL NETWORK
OF CERTIFIED TRAINERS.

•

90% OF HOTELS IMPLEMENT OUR PROGRAM
AGAINST CHILD SEXUAL EXPLOITATION.

•

ACCORHOTELSJOBS.COM:
25,000 OFFERS

•

-30% OF FOOD WASTE BY 2020.

• +280 PROJECTS SINCE 2008
IN 41 COUNTRIES

•

72% EMPLOYEE ENGAGEMENT
RATE

•

1,000 URBAN VEGETABLE GARDENS BY 2020.

• 20,000 EMPLOYEES INVOLVED

•

100% OF RENOVATED OR NEW HOTELS ARE LOWCARBON BUILDINGS BY 2020.

• 220,000 DIRECT AND INDIRECT
BENEFICIARIES

•

18 ACCORHOTELS ACADÉMIES

•