Root Cause Analysis Training Courses Malaysia .pdf
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Title: Root Cause Analysis Courses Malaysia
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Tailored To Your Training Needs
ROOT CAUSE
ANALYSIS (RCA)
TRAINING
INTRODUCTION
Learn how to investigate and solve your problems, so that Root Cause Analysis (RCA) is a class of problem solving methods aimed at identifying the root causes of
you leave them behind for good.
problems or events.
The natural tendency of many individuals and organizations when presented with a problem is to hastily come to The course will cover Logical and Root Cause Analysis
tools that can be applied to identify potential root
a solution – any solution. They do not systematically anacauses, which will then be verified.
lyze the problem to determine a root cause before considering potential solutions.
Duration = 2 Days
COURSE CONTENT / CURRICULUM
MODULE 1: Introduction of RCA
MODULE 4: Root Cause Analysis Tools
Introduction to RCA
Cost of Poor Quality (COPQ)
Basic Statistics in Problem Solving
Workshop: Identify COPQs in Your Company
Ishikawa/Fishbone Diagrams
5 Whys Analysis
Check Sheets and Check Lists
Verifying Root Causes
Workshop: Create Fishbone Diagrams and 5 Why
Analysis
MODULE 2: Root Cause Analysis Process
5W2H Problem Definition & Reporting Structure
Drill Down Tree for Problem Identification
Process Mapping and Flow Charting
Workshop: Problems Identification & Process
Mapping
MODULE 5: Managing the Analysis Process
Brainstorming for Solutions
PDCA Solutions Implementation Plan
Workshop: Complete the 5W2HSolutions and
Reporting Structure
MODULE 3: Logical Cause Analysis
5W2H – Who, What, When, Where, Why, How &
How Many
Basic Value Stream Mapping
Pareto Charts & Analysis
Data Collection Plan
Workshop: Complete 5W2H for your Identified
Problems
For further details, or clarification, kindly contact Aaron SF and send your e-mail to aaron@malaysia-training.com

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