chat .pdf

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Original filename: chat.pdf
Title: E-Mail â•fi m.becker85@outlook.de
Author: marcel

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E-Mail – m.becker85@outlook.de

1 von 2

https://outlook.live.com/owa/?path=/mail/search/rp

Chat transcript
LiveChat <support@livechatinc.com>
Do 02.11.2017 20:52
An:m.becker85@outlook.de

<m.becker85@outlook.de>;

 
 

 

 

 

 
 

Chat transcript
Question Type: Order information
Name: Marcel0685
E-mail: m.becker85@outlook.de
order number: 36958091

Sky

Thu, 11/02/17 08:42:55 pm Europe/Berlin

Hello.Welcome to the Banggood Live Chat.How can I help you?
Marcel0685

08:43:04 pm

Hello
Can you tell me where my order is, according to tracking nothing happens
anymore
Sky

08:43:14 pm

Let me check, please wait a moment.
Marcel0685

08:43:20 pm

Thanks
Sky

08:43:32 pm

My pleasure:)
I apologize on our website for the delayed delivery of your order. We have

08:46:36 pm

shipped your package to this address:
Marcel Becker
Glatzer Straße 61b
Lüdenscheid, Nordrhein-Westfalen 58511
Germany
Are all the details correct?

06.11.2017, 12:57

E-Mail – m.becker85@outlook.de

2 von 2

https://outlook.live.com/owa/?path=/mail/search/rp

Marcel0685

08:47:36 pm

Yes, the Details are correct.
Sky

08:47:39 pm

I am really sorry to notice that the delivery of your order has been delayed, we
will surely investigate further on the reasons for this unexpected delay.
However, I can confirm that your order is in transit. Would you please wait for
other 4 days to see if you can still receive it? If you don't, then please contact us
immediately and we will do our best to help you solving this issue. Your kind
understanding on this matter would be highly appreciated.
Marcel0685

08:48:42 pm

Ok, I'll wait a few more days
Sky

08:49:04 pm

we will arrange the resend or refund to you as your requirements if you still have
not received it 4 days later, please do not worry.
If you feel this Chat is a good service, Could you please rate this chat as good
(Thumb up on the top of the chat) ? Thank you so much:)
Thanks, if you have any additional questions, please feel free to contact us

08:50:21 pm

again. Goodbye and have a great day:)
Marcel0685

08:50:39 pm

Thanks, byebye :-)
Sky

08:51:12 pm

My pleasure:)bye

Duration: 9m 19s
Chat started on: https://www.banggood.com/index.php?com=account&t=msnSend

E-mail from LiveChat

06.11.2017, 12:57


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