chat (PDF)

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Title: E-Mail â•fi
Author: marcel

This PDF 1.7 document has been generated by / Microsoft: Print To PDF, and has been sent on on 06/11/2017 at 13:02, from IP address 94.79.x.x. The current document download page has been viewed 200 times.
File size: 468.27 KB (2 pages).
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E-Mail –

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Chat transcript
LiveChat <>
Do 02.11.2017 20:52







Chat transcript
Question Type: Order information
Name: Marcel0685
order number: 36958091


Thu, 11/02/17 08:42:55 pm Europe/Berlin

Hello.Welcome to the Banggood Live Chat.How can I help you?

08:43:04 pm

Can you tell me where my order is, according to tracking nothing happens

08:43:14 pm

Let me check, please wait a moment.

08:43:20 pm


08:43:32 pm

My pleasure:)
I apologize on our website for the delayed delivery of your order. We have

08:46:36 pm

shipped your package to this address:
Marcel Becker
Glatzer Straße 61b
Lüdenscheid, Nordrhein-Westfalen 58511
Are all the details correct?

06.11.2017, 12:57

E-Mail –

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08:47:36 pm

Yes, the Details are correct.

08:47:39 pm

I am really sorry to notice that the delivery of your order has been delayed, we
will surely investigate further on the reasons for this unexpected delay.
However, I can confirm that your order is in transit. Would you please wait for
other 4 days to see if you can still receive it? If you don't, then please contact us
immediately and we will do our best to help you solving this issue. Your kind
understanding on this matter would be highly appreciated.

08:48:42 pm

Ok, I'll wait a few more days

08:49:04 pm

we will arrange the resend or refund to you as your requirements if you still have
not received it 4 days later, please do not worry.
If you feel this Chat is a good service, Could you please rate this chat as good
(Thumb up on the top of the chat) ? Thank you so much:)
Thanks, if you have any additional questions, please feel free to contact us

08:50:21 pm

again. Goodbye and have a great day:)

08:50:39 pm

Thanks, byebye :-)

08:51:12 pm

My pleasure:)bye

Duration: 9m 19s
Chat started on:

E-mail from LiveChat

06.11.2017, 12:57

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