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Title: E-Mail Ã¢â€¢ï¬ m.becker85@outlook.deAuthor: marcel
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E-Mail – m.becker85@outlook.de
1 von 2
https://outlook.live.com/owa/?path=/mail/search/rp
Chat transcript
LiveChat <support@livechatinc.com>
Do 02.11.2017 20:52
An:m.becker85@outlook.de
<m.becker85@outlook.de>;
Chat transcript
Question Type: Order information
Name: Marcel0685
E-mail: m.becker85@outlook.de
order number: 36958091
Sky
Thu, 11/02/17 08:42:55 pm Europe/Berlin
Hello.Welcome to the Banggood Live Chat.How can I help you?
Marcel0685
08:43:04 pm
Hello
Can you tell me where my order is, according to tracking nothing happens
anymore
Sky
08:43:14 pm
Let me check, please wait a moment.
Marcel0685
08:43:20 pm
Thanks
Sky
08:43:32 pm
My pleasure:)
I apologize on our website for the delayed delivery of your order. We have
08:46:36 pm
shipped your package to this address:
Marcel Becker
Glatzer Straße 61b
Lüdenscheid, Nordrhein-Westfalen 58511
Germany
Are all the details correct?
06.11.2017, 12:57
E-Mail – m.becker85@outlook.de
2 von 2
https://outlook.live.com/owa/?path=/mail/search/rp
Marcel0685
08:47:36 pm
Yes, the Details are correct.
Sky
08:47:39 pm
I am really sorry to notice that the delivery of your order has been delayed, we
will surely investigate further on the reasons for this unexpected delay.
However, I can confirm that your order is in transit. Would you please wait for
other 4 days to see if you can still receive it? If you don't, then please contact us
immediately and we will do our best to help you solving this issue. Your kind
understanding on this matter would be highly appreciated.
Marcel0685
08:48:42 pm
Ok, I'll wait a few more days
Sky
08:49:04 pm
we will arrange the resend or refund to you as your requirements if you still have
not received it 4 days later, please do not worry.
If you feel this Chat is a good service, Could you please rate this chat as good
(Thumb up on the top of the chat) ? Thank you so much:)
Thanks, if you have any additional questions, please feel free to contact us
08:50:21 pm
again. Goodbye and have a great day:)
Marcel0685
08:50:39 pm
Thanks, byebye :-)
Sky
08:51:12 pm
My pleasure:)bye
Duration: 9m 19s
Chat started on: https://www.banggood.com/index.php?com=account&t=msnSend
E-mail from LiveChat
06.11.2017, 12:57
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