MOOC slides Fry Weeks 4 6.pdf


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Research on High Performing
Business Teams
HIGH PERFORMING
6:1 ratio of positive– (strengthbased and opportunity)
focused dialogue to negative
(deficiency focus) dialogue.
1:1 balance of inquiry (learning
focused questions) versus
advocacy (closed positions)
type conversation.
Losada & Heaphy (2005)

LOW PERFOMING
1:3 ratio: one positive statement
in the team for every three
deficiency focused
statements.
1:20 ratio: one inquiry (openlearning type questions) for
every twenty remarks based
on advocacy.
Leading Positive Change
Through Appreciative Inquiry