ITIL Foundation .pdf
Original filename: ITIL Foundation.pdf
This PDF 1.7 document has been generated by Microsoft® Word 2016, and has been sent on pdf-archive.com on 14/01/2018 at 10:49, from IP address 157.49.x.x.
The current document download page has been viewed 411 times.
File size: 111 KB (2 pages).
Privacy: public file
Download original PDF file
Information Technology Infrastructure library includes set of recommendations used as a
reference point for adapting best IT Practices worldwide. ITIL is non prescriptive and very
flexible and easy to adapt framework.
ITIL Foundation adaptation benefits IT Service provides as well as customers and suppliers.
Some of the benefits of ITIL framework are given below:
Define common language ITIL Benefits
ITIL framework has set of terminology that can be commonly used. The terminology can be
used to reference Processes, functions and roles. This terminology can be applied throughout
Information Technology industry. This terminology helps to bridge the language barrier
between an IT Service provider and its non IT Client
The Framework has recommendation for standard in various IT areas. This defines a basis
point in measuring the competency of an IT Service provider.
The Framework has industry best practices recommendation. These can be used as guidance
when reviewing current IT Operations. ITIL training has best practice recommendation
throughout the lifecycle of the product. The recommendations are comprehensive and easy to
Improvement in Operations
Adaption of ITIL Framework helps to improve IT Operations performances while at the same
time reducing the IT budget. ITIL framework gives IT Organisations ability to measure and
improve process performance and reduce the IT operation overhead.
The Framework gives a standard way of operations. This can be easily modelled for a
particular IT Service provider. The standard way of operations helps IT organisation work
well with their customers and suppliers. IT service providers are able to give excellent service
using the standard way of operating and are prepared for any scenario.
The Framework enables IT Service providers to meet the customer demands and can deliver
good quality service with less overheads. IT service providers have ability provide good
quality service and are able to meet customer demands. Thus Practitioners are trusted
worldwide for good IT Service.
ITIL Framework is recognised worldwide. It is commonly adapted and most popular
framework. It is used as international benchmark for measuring IT Service organisation’s
capability. ITIL Framework provides common tools and resources across the IT industry.
Finally the Framework is helping IT Companies worldwide to improve their service
performance. Companies are able to meet and exceed client expectation, lower the operation
cost and increase their revenue. They are able to improve on the service offering at same time
they are ready for any disaster scenario. IT Service providers who adapt ITIL Framework are
regarded as preferred IT Suppliers.
Logitrain offers a range of ITIL training courses which are in high demand in Australia